Business View Magazine | November 2019

239 BUSINESS VIEW MAGAZINE NOVEMBER 2019 Reduce costs Prevent downtime Optimize processes Processing, evaluation and optimisation - this is IO-Link from ifm. Server ERP systems, e. g. PLC years W A R R A N T Y o n i f m p r o d u c t s Contact us today! 1 855 436 2262 cs.ca@ifm.com · www.ifm.com/ca Flow Level Pressure Temperature V I TAL I S EXTRACT ION TECHNOLOGY recommend looking at the merits of how it’s going to perform and what the throughput and up-costs will be. But also, take a hard look at the service team that will be supporting you until the end of that equipment’s life.” Patterson: “And seeing the equipment from a global perspective, that’s a major component as our customer base continues to grow. If you look at the major Canadian LPs, as they expand their equipment with us, globally, they’re requesting the same level of service they get in Canada for their facilities in Europe, in Australia, in South America. And that’s a major component to a business challenge and making sure we have that level of customer service they’ve come to expect. A lot of Vitalis’s reputation is based on the service we provide to the industry. That’s carried our name a long way. “After we’ve delivered the machine, the Vitalis service team will show up at the customer’s site and do the start-up. On top of that, service technicians will come out for any warranty or