Business View Magazine November-December 2018

38 39 ZRS Management, LLC RELATIONSHIP DRIVEN W ith extensive experience in man- aging quality garden-style apart- ments, urban mixed-use projects, “fractured” condominium projects, and luxury, high-rise buildings, ZRS Manage- ment, LLC is one of the most highly respected, third-party management companies in the Unites States. Founded in 1991, to manage high-quality, multi-family investments, ZRS spun off from its original company in 2010. “What we found was an opportunity to take our institutional experience and knowledge as a captive management company, which is what we were before 2010, and expand into a fully third-party business, taking the mindset of adding value to the properties with a focus on best-in-class resident relationships,” explains company Vice President, Darren Pierce. “We are a people business,” Pierce continues. “We are focused on people’s homes and making sure that they have the best place to live and creating the best customer service environment for them, because, at the end of the day, it’s not just an apartment, it’s a home.We’re very focused on our resident relationships in the events that we host; we want to make sure that they’re creating connections within the com- munity.We found that when people create the