26 27 ter PropertyManager), and CRMC (Certified Residen- tial Management Company).NARPM also offers the following certifications: CSS (Certified Support Spe- cialist),CMC (CertifiedMaintenance Coordinator),and CRMB (Certified Residential Management Bookkeeper). CODE OF ETHICS AND STANDARDS OF PROFESSIONALISM NARPMmembers are committed to the highest level of professionalism and ethics,which gives them a powerful marketing advantage with pro- spective clients. GOVERNMENTAL AFFAIRS NARPM keeps members abreast of information on legislation affecting the industry. It works to build strong relationships with government agencies to ensure that it is involved when important decisions and strategies are crafted. Governmental Affairs updates are sent out to all NARPMmembers. Its website is updated regularly with new information and helpful resources. NARPM CURRENT INDUSTRY-RELATED NEWS AND INFORMATION NARPM’s monthly news magazine keeps its members current on issues of interest and concern to residential propertymanagers.The Residential Resource,winner of the APEXAward of Excellence, GoldWinner of the MarComAwards, and the Com- municator Award of Distinction for Print Media, is an unparalleled source for industry information, legis- lative updates, association news, and tips for making one’s business more efficient and profitable. PUBLICATIONS In addition to the Residential Resource,NARPM has a variety of professionally written publications available to members.These publications offer new ideas for improving members’ business operations regarding lease forms, office management,website construction, and more.A list of publications is avail- able through the NARPMwebsite at www.narpm. org.