180 Business View - November 2015
ness in forever,” he said. “But we tend to say that we
have great locations and we execute better than any-
body else. We do a lot of training in customer service
to make sure that we provide a very good customer ex-
perience. Ninety-nine percent of my homes close with
no outstanding items.
“We pride ourselves on taking care of the customer.
Our homes are complete when we build them.”
The company controls 3,500 lots in the D.C. metro
area overall, and it is immersed in a pair of planned
communities – Stone Ridge (in Stone Ridge, Va.) and
Broadlands (in Broadlands, Va.) – in which it sells com-
mercial, residential and apartment properties, devel-
oped the infrastructure and installed amenities. It’s
also building homes in, but does not own, the Bram-
bleton community in Ashburn, Va. An in-house supply
company was created in 2007 to boost efficiencies. Ar-
chitects are on staff at the supply company, which, Da-
CONSTRUCTION
