Business View Magazine - May 2025

rooted, relationship-driven philosophy that guides every aspect of its operations. A NATIONWIDE LEADER IN EXTERIOR FACILITY CARE At its core, CFMS is built to support businesses that operate across numerous locations, offering tailored exterior maintenance services that scale with their clients’ needs. The company’s primary offerings, landscaping, snow and ice removal, and pavement maintenance, are delivered consistently across both the United States and Canada, positioning CFMS as a true North American service provider. “Our business has grown over the past five years to cover not only entirely the United States, but also the country of Canada as well,” says Case.Their client roster includes companies with multi-site footprints ranging from small box retailers to large regional and national organizations, all of whom rely on CFMS for dependable, location-specific exterior care. With a focus on continuity, the company has built a reputation for delivering consistent quality no matter where its services are deployed. “It offers a lot of continuity to our customers. We’re able to give them a lot of great services, anywhere in the country,” Case explains. Rooted in family values, the company began as a family-owned business and has worked to maintain that culture even as it expands rapidly across North America. “We started as a family-owned business. We want to maintain that culture even as we grow and grow,” Case says, emphasizing the importance of staying true to those origins. In addition to operational excellence, CFMS is embracing environmental responsibility through initiatives like its tree-planting partnership.“For every new site that we’re onboarding… we’re giving back and having a tree donated for reforestation efforts in North America,” says Marketing Director Chris DeBoer, highlighting the company’s commitment to sustainability. BUILT ON TRUST At the foundation of CFMS’ success is a business model built on relationships.This guiding philosophy shapes how the company engages with both its service providers and its clients, setting CFMS apart in an industry often driven by contracts and costcutting. “We learned long ago that it can’t be transactional, and in many businesses, if the feel for a customer or a service provider is transactional, then you’ve already started going out of business,” says Case. “Service providers are the lifeblood of our organization. We depend on them to service our customers to the best of their ability,” he adds. 63 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 05 CASE FACILITIES MANAGEMENT SOLUTIONS

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