biggest expansion we’ve done in the past 20 years, so it’s pretty exciting,” Crivello states. COMPETENCE AND COLLABORATION AT THE CORE OF COMPANY CULTURE A key feature of all of WESTPAK’s facilities, both new and old, is that they operate with mirrored capabilities to ensure consistency regardless of where testing is performed. This is intentionally done so that clients can rely on standardized practices, uniform documentation, and consistent results regardless of location.” This operational symmetry is especially critical for clients navigating FDA regulations or ISO 11607 standards, where even the smallest deviation can compromise an entire validation process. Beyond its technical expertise, what sets WESTPAK apart is its culture—one that champions accountability, curiosity, and growth. As an ESOP, WESTPAK strives to create an environment where its employee-owners can grow into their potential, whether that’s in technical roles, leadership, or client services. A large part of what makes that environment possible is its operational transparency. “We’re an ESOP and an open-book management company. So, everybody knows where we’re at month after month, quarter after quarter,” Schwinghammer clarifies. Schwinghammer, who started at WESTPAK over 25 years ago, now serves as a guiding technical voice for both clients and internal teams, mentoring engineers 46 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 05
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