perfectly with our founding mentality. So, that’s where we find ourselves now, almost four decades later,” Crivello says. For Crivello, who stepped into the CEO role in 2018 the company’s growth has always been about upholding the principles established by Herb. “Our customers come to us because they need expert advice, efficient service, and complete trust in the results. We don’t take that responsibility lightly,” Crivello explains. WESTPAK honors that responsibility with responsiveness and capability, consistently expanding its facilities and investing in state-ofthe-art equipment over the years. “We’re always investing in the company from a CapEx (Capital Expenditure) perspective. I would say about 5 to 10% of our annual revenue per year goes to capital investments, which is substantial,” Crivello says. Last year, the company proactively replaced the water cooling tower in the San Jose Facility, resulting in an investment of almost three-quarters of a million dollars. Despite the large expense, it certainly was worth it, as WESTPAK’s cooling towers are essentially the heartbeat of its lab operations. Additionally, the company acquired a building in California’s North East Bay area, where it recently hosted the grand opening of a third facility.“It’s the 45 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 05 WESTPAK, INC.
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