Business View Magazine - May 2024

on a rock-solid foundation of employee ownership, engagement, and quality service. However, the company is now looking to leverage those positive traits a bit more ambitiously moving forward. WESTPAK’s future involves expanding its reach and accelerating its growth trajectory. With a 5-year strategic plan in place, the company aims to increase its national presence, acquire new businesses, and continue providing exceptional customer service to support their customers’ go-to-market strategies. To remain competitive, the company has brought in new executives with extensive experience in the testing space, aiming to transform WESTPAK’s operations and culture. “Our job is to shift the culture, shift the operations, and shift the results… we’re looking at expansion, moving from regional to national footprint.,” Crivello says. educating employees about the ESOP needs to be while doing so in a way that makes the vast amount of info on the subject easy to digest. While educating employees has proven to be effective at communicating ESOP value, nothing conveys ownership more than directly engaging in the decision-making process. So, WESTPAK’s leadership, while they are the key decision-makers internally, still makes sure to seek the opinions of the employees . This is accomplished through ad hoc and formal committee work, one on one conversations and open door philosophies. A recent example is the inclusion of ‘boots on the floor’ stakeholders in potential expansion activities, as well as a small ad hoc group focused on re-stating WESTPAK’s value proposition. SHIFTING FROM SLOW GROWTH TO RAPID EXPANSION For the longest time, WESTPAK’s strategy has been a conservative and steady growth model that rests When failure is not an option and quality is a guiding principle, ESPEC North America's Environmental and Accelerated Reliability test equipment are your solution. QUALITY IS MORE THAN A WORD DRIVING HIGH QUALITY AND ROBUST PRODUCTS FOR OVER 40 YEARS. Solutions Group HALT Test lab HALT training & education HALT fixturing services Hobbs Engineering Field service & support Remote troubleshooting https://espec.com/na/about sales@espec.com 896-616-6100 114 BUSINESS VIEW MAGAZINE VOLUME 11, ISSUE 05