Business View Magazine - May 2024

“It’s incredibly flexible while maintaining accuracy, especially in the accounting area… I can do all sorts of custom reporting to meet exactly whatever the customer needs,” Waltzer says, explaining that this flexibility has been instrumental in winning multiple million-dollar contracts, as customers appreciate the tailored service. Beyond that, H&C is also exploring how to optimize its business efficiencies through optical character recognition and various web services to streamline operations. The company is also beginning to experiment with artificial intelligence to manage inventory, confirming its forward-thinking approach to technology. A CULTURE OF QUALITY PARTNERSHIPS, PEOPLE, AND PRODUCTS Internally, employee adoption of tech and strategy are a big portion of what keeps H&C’s operations running, however, there are also key external factors that move the company forward. 101 BUSINESS VIEW MAGAZINE VOLUME 11, ISSUE 05 H&C TOOL SUPPLY CORP.