Business View Magazine May 2023

69 BUSINESS VIEW MAGAZINE VOLUME 10, ISSUE 5 ROMAN ROOFING “I think it should be common practice in the industry, but unfortunately it’s not.” That “white glove” service has paid off. Roman Roofing has been honored with several awards over the years, including ranking 152 out of 5000 companies on Inc. Magazine’s Inc. 5000 list of the fastest- growing companies in the U.S. They’ve also been recognized as a Master Elite Contractor by GAF. “That sets us apart from the competition and allows us to provide a 25-year labor warranty to our clients,” Dopfer says. “We have won every award that we possibly could with GAF. We are proud to receive awards from them.” But Dopfer says the biggest honor is when the praise comes from the customers themselves. “We’ve received numerous phone calls from some of these large general contractors and they say ‘Hey, out of all the roofers we’ve ever worked with, you guys are extremely organized. You guys answer the phone every time we call. You guys always have somebody on site if we need to make an engineering change or a change in the layout of the building. You guys are always on-site and it just makes everything easier.’” It’s not just Roman Roofing’s customers that are happy, their employees are, too. The company works hard to treat its 330-plus employees like family, promising them job security, the opportunity for advancement, and plenty of training. And that’s paid off for them with a high employee retention rate. “I do a lot of training with the crews in terms of installs. We do a lot of safety meetings for fall protection and things like that, working with our insurance company to make sure that if somebody new comes on board, they understand the basic ladder safety, tie-off safety, and wearing harnesses,” Dopfer says. “I think when an employee comes on and they see a company is putting that effort into them, and that we care about them and the safety of them and that we want them to know so they’re actually developing in a career, I think that’s what gives us the leg up on most people when it comes to employee retention. We don’t have a lot of turnover at all.” As Roman Roofing continues to grow and expand into the future, Dopfer says he plans to carry on