Business View Magazine May 2023

68 BUSINESS VIEW MAGAZINE VOLUME 10, ISSUE 5 While Roman Roofing has primarily been a residential roofing company, they have also begun to branch into the commercial side, building new roofs for developers and commercial enterprises. That side of the business has also seen a sharp increase in sales, with Roman Roofing already having booked $25 million in awarded contracts so far this year. “We’re looking to have another record year this year based on opening that department,” Dopfer says. “We are able to do that by continuing the relationships that we have built in the past with builders and developers. “Where we in the past could only handle doing tile, metal, and shingle re-roof projects, now we have expanded and gone into that commercial phase because these builders and developers know our reputation and know the quality of work we provide, the white glove service we provide them and they have no issues signing these agreements with us and converting over into the low slope and commercial realm. It’s been pretty exciting for us to be a part of that and be able to offer that to our clients as well.” Roman Roofing’s “white glove” service is a term coined by their customers themselves after the level of service they provide, which goes above and beyond what typical roofing companies offer. “One thing that we strive to do is just have a lot of open lines of communication,” Dopfer says. “There are a lot of moving pieces in the contracting world, especially in the roofing world, so you have to have the right people in place to be able to watch over your crews, stay in contact with the builders, the general contractors, and the developers. We take pride in doing that. We take pride in having guys on site on these projects around the clock.