Business View Magazine | May/June 2022

23 BUSINESS VIEW MAGAZINE VOLUME 9, ISSUE 5 major foundations for these services is their experienced and dedicated staff, a group of administrative and operational team players who are committed to the company’s goals and commitment. According to Shintani, “To continue with this commitment, we implement the necessary training, supervision, and resources to all our staff members, and have feedback and interactions with them for growth and improvements. We started small, but as we’ve grown, our company still maintains the “family” environment just as it was founded, where we have an “open door” policy and encourage friendship and comraderies.” A majority of the company’s contracts are with the federal government/DOD, in which a lot of the work is obtained through qualifications (experience & past performance) and pricing. For other commercial/private sector work, the following are the main sources of marketing: company website, membership to local construction councils such as the GCA and BIA, advertising in construction magazines, referrals and testimonials from architects, engineering firms, partners, and past clients. From the leadership’s point of view, the big picture of the future looks positive and healthy for the construction industry in general in the state of Hawaii. Though there are many challenges to overcome, particularly with the impacts of the pandemic, rise in costs/inflation in doing business, possible recession, global tension, etc., they believe that the opportunities will continue to be present, particularly in the federal/DOD sector. In the next five years, they will strive to grow annual revenue by three to five percent each year; continue to train, develop, and promote their staff for career advancement; continue to pursue work opportunities in all sectors; diversify and explore possible new business opportunities such as real estate acquisition/development, work in neighbor islands, etc. They will also be ALAN SHINTANI INC .