Business View Magazine | May/June 2022

16 BUSINESS VIEW MAGAZINE VOLUME 9, ISSUE 5 • Downtime Date: Jan. 26, 2022 • Downtime Duration: 3 hours and 48 minutes. • Downtime Impact: An API outage impacted Discord’s connectivity and messaging within the platform. Slack • Downtime Date: Feb. 22, 2022 • Downtime Outage Duration: 3 hours and 14 minutes. • Downtime Impact: Millions of customers who rely on Slack were unable to use the application to communicate and collaborate. “There’s no bigger disruption to customer experience, business operations, and revenue than downtime outages and, unfortunately, no website or application is immune,” said Yoni Solomon, Chief Marketing Officer of Uptime. com. “This underscores the importance of having reliable monitoring in place businesses can trust to accurately and immediately alert them when downtime unexpectedly strikes.” About Uptime.com Uptime.com provides peace of mind to thousands of customers like Apple, Microsoft, IBM, Palo Alto Networks, Kraft and BNP Paribas, who trust us to monitor the performance, health, and downtime of their websites, applications, and infrastructure. www.uptime.com There’s no bigger disruption to customer experience, business operations, and revenue than downtime outages and, unfortunately, no website or application is immune • Downtime Date: March 8, 2022 • Downtime Duration: 2 hours and 23 minutes. • Downtime Impact: Users were unable to log into their Spotify accounts to stream their favorite music and podcasts. Coinbase • Downtime Date: Feb. 13, 2022 • Downtime Duration: 4 hours. • Downtime Impact: Sudden surge in traffic driven by a notable Super Bowl commercial took down Coinbase’s application. Discord