Business View Magazine | May 2021

31 BUSINESS VIEW MAGAZINE MAY 2021 MEMPHI S POOL and continued to help people enjoy their pools, spas, hot tubs, and water features or to construct new pools and outdoor spaces for clients stuck at home or essential workers who still craved a relaxing dip in the pool to recharge. Despite the many challenges the pandemic brought with it, the company used it as an opportunity to explore their ability to quickly pivot and continue offering the best service they could to existing and new customers. Mark Reed, President of Memphis Pool shares, “It seemed as though everyday brought a new challenge, although some of that’s easing off now. With the exception of masks and social distancing, restrictions are loosening up somewhat, so we’re feeling at least like we can have some limited in-person meetings, but it was a tough year. A constant get up and pivot. It didn’t matter what you planned, it just kind of fell apart at the last minute and you had to go in another direction.” Although supply and demand were challenges for the company, they managed to work with suppliers and manufacturers to get those pools and backyard paradises together in a way that both Reed – and more importantly his customers – were ecstatic about. Memphis Pool opened its doors for the first time in 1952 and has become the area’s premiere pool builder and retailer – a one-stop-shop for everything to do with water and outdoor living. The company is an award-winning gunite (concrete) pool builder that specializes in customized outdoor living solutions. Their in-house designers will meet with customers (outside and socially distanced) to get the best idea of the clients’ dream scenario and they will design and redesign until that customer is satisfied. The firm is proud of the fact that it has been managed and owned by the same family for almost 60 years. Roy Reed, who was a schoolteacher at the time, took a job at the President, Mark Reed