Business View Magazine | May 2020

21 BUSINESS VIEW MAGAZINE MAY 2020 S outh Slope Cooperative Communications provides communication solutions to homes and businesses delivered on a vast fiber-optic network for unmatched reliability. Services include broadband internet, television, and telephone services; Ethernet services; Managed Wi-Fi; dark fiber; HPBX; and custom construction builds. As a cooperative, South Slope is dedicated to helping communities thrive and is committed to providing the highest level of customer service. South Slope serves more than 16,000 customers over 555 square miles in eastern Iowa. Business View Magazine recently asked South Slope Cooperative Communications how they are adapting their business during the Covid-19 pandemic. The following highlights the company’s innovative and evolving responses to this critical situation. Challenge in the Industry BVM: Being an essential service, how has your business changed since the start of the Covid-19 crisis? Have you had to pivot any internal or external processes? How do you continue to provide value to clients? South Slope: As a local cooperative with a robust fiber network, we were positioned to act quickly in implementing COVID-19 prevention measures while also managing the increased traffic on our network. We understand that the need for a reliable internet, phone, and television connection is greater now than ever before as so many of our customers have moved to working, learning, and social distancing from home. South Slope Cooperative Communications L to R: Brian Hamacher-Director of Operations, Phil Jones-IT Group Manager, and Chuck Deisbeck-CEO