Business View Magazine | May 2020

19 BUSINESS VIEW MAGAZINE MAY 2020 T hose at greatest risk through the Coronavirus (COVID-19) crisis are the elderly, those with comorbidities and weakened immune systems. The risk increases dramatically for those aged over 60. Naturally, aged care services have been among the most impacted by the spread of the virus. Fortunately, the New Zealand Government and aged care sector have been particularly proactive and decisive in protecting the health and well-being of residents and staff as the global pandemic has escalated. COVID-19 is a fluid situation that creates challenge for providers to adapt to new measures almost daily. Particularly while ensuring that they don’t lose sight of building on their resident’s experience within their care. MOA Benchmarking enjoys long term relationships with many New Zealand Aged Care providers. Fortunately, through our collaborative work in designing quality and risk management programs with them, we know that our partners are well-equipped to not only maintain care standards, but to continue to improve quality, through these uncertain times. Our longest-standing partnership exists with Te Hopai Trust. We have enjoyed seeing them build a record of achievement in continuously improving outcomes for their residents and staff. Through our work together, we know that their approach to continuous quality improvement is underpinned by a commitment to innovation Ahead of the curve: Improving quality of care in uncertain times By: MOA Benchmarking