Business View Magazine | Volume 9, Issue 3

82 BUSINESS VIEW MAGAZINE VOLUME 9, ISSUE 3 GRUBBS AUTOMOT I VE and decided that’s what he wanted to do. So, when he got out of college he opened a used car dealership first, then purchased two Volkswagen stores. So, then my dad literally grew up on a used car lot, as they lived on the property. He learned the business from the ground up, and when he got out of college, he opened a dealership and continued to grow it. I’ve known the business from a very young age. My grandparents lived next door to us when I was growing up, so a lot of our dinnertime conversations were about the business. I tell people that I feel like I got my master’s degree in business from those conversations around the table. Like my dad and grandfather, I also learned the business from the ground up.” Since 1948, the core belief system that was passed down from generation to generation is that they are in a business that relies on relationships. They take care of their people, who then take care of their customers, and everyone is valued and respected. Grubbs Automotive is still run as a “customer-first” business, and this “customer-centric” philosophy is part of everything they do in each dealership. Grubbs Automotive consists of six franchises between three campuses located in Houston, San Antonio, and Dallas Fort Worth. These are Volvo, Acura, INFINITI, and Polestar dealerships. Consider that just seven years ago, George Grubbs Jr and George Grubbs III moved their only dealership, the INFINITI dealership to Grapevine, Texas. It was then the largest INFINITI dealership in the United States. Today, even George Grubbs III, President and CEO