Business View Magazine | March 2020

158 BUSINESS VIEW MAGAZINE MARCH 2020 The Hamister Group believes in hands-on management, which involves regularly making rounds through the properties; going into the rooms and seeing them from a customer’s point of view. Whenever he visits a facility, Turesky sits down for a “lunch with a bunch” with five to ten staff members. They have a candid, transparent discussion over lunch about what they’re doing well for the employees, and if there is room for improvement. Turesky notes, “I can honestly say that over 50 percent of the good ideas we’ve implemented in the company, over the last 36 years, have come from those types of meetings, where the rubber hits the road. We really do want to hear what our employees have to say.” With approximately 1,100 employees on the payroll, the importance of a good company culture is critical to the Hamister Group’s success. The biggest challenge is finding exceptional people. Turesky admits, “Unemployment is relatively low and the fast-food industry has really put a press on wages. Here in New York,