Business View Magazine | March 2020

110 BUSINESS VIEW MAGAZINE MARCH 2020 YOUR FLEET IS YOUR REPUTATION. Get a free Fleet Cost Analysis: BARBARA O’NEILL | (407) 373-7269 SAVE TIME AND MONEY WITH: PROUD PARTNER OF UNITED WATER RESTORATION GROUP LOCAL ACCOUNT MANAGERS PROACTIVE FLEET MONITORING POWERFUL TECHNOLOGY AND ANALYTICS get recognition.” United Water Restoration also has a great relationship with its equipment supplier, Aramsco. Due to the amount of equipment the company purchases, franchisees get the benefit of lower pricing than they would be able to secure on their own. Aramsco has locations across the U.S. and they can get to most UWRG locations the next day, or two days at the latest. Aramsco also brands the DriEaz equipment with the UWRG logo, as well. The company also has a human resources Partner, Jazz HR, that offers various levels of support based on franchisees’ needs and experience. They have all the UWRG position descriptions, job postings, and other HR tools pre-loaded so franchisees don’t have to re- invent the wheel. The programs are also fully customizable and can be tweaked to fit their goals, needs, and the marketplace. Hard work and determination are the backbone of the UWRG culture. The founders are very active in the business and set the pace; always trying to make the business better. When visiting the different offices, it’s not uncommon for them to help on a large job. Recently, the Daytona office had a flood job in a 23-story condominium. The owners jumped right in and were carrying air movers and dehumidifiers up the stairs! They exemplify a willingness to serve and this, in turn, attracts others of similar mindsets. Many of the company’s capital investments are in technology, including upgrading to a newer, better job-processing platform. This will allow better integration with other platforms (QuickBooks, CRMs, etc.). Investment in other technology platforms provides the firm better insight into the battle for web traffic and business, allowing it to analyze and compare web traffic/performance to its competitors, and to gauge its performance and learn from the competition in order to maximize its own web presence. The owners also invest in people