works with clients to implement changes whenever possible.“We don’t ever like to say no,” Powers says, “that’s just part of the construction world, things do change, and the service we provide, we flex and move when possible with our customers.” With a dedicated team, a client-focused mindset, and the flexibility to adapt, Vintage Homes continues to refine the art of homebuilding, delivering not just houses, but seamless and rewarding experiences. INNOVATION IN ACTION: LEVERAGING TECHNOLOGY FOR EFFICIENCY Technology plays a crucial role in how Vintage Homes streamlines operations and enhances transparency for clients. By integrating advanced project management tools, the company has improved efficiency in scheduling, invoicing, and communication, allowing homeowners to stay informed throughout the entire building process. Administrative Controller Pam Smith highlights the importance of Buildertrend, a platform that has become essential to the company’s workflow. “The project managers, when there’s change orders involved, they put them in Buildertrend,” she says. “So if I get invoices that are, say, over budget, that’s the first place I go to look to see if we have change orders that affect that particular line item.” The software also helps track client payments, keeping financials organized and easily accessible. Beyond financial management,Buildertrend enhances client engagement by offering real-time updates and job site tracking. Powers explains, “It’s a great software that we use to engage with our customers, particularly on a messaging platform where they can start the message within Buildertrend, and then they can choose whether they continue that message back and forth through email or even through text.” This ensures that all communication is documented and easily referenced, reducing miscommunication and improving project coordination. 73 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 03 VINTAGE HOMES
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