have been with us for a long time have done so because they share the same paradigm as I do. They value the relationship more than anything,” Kelly notes. This shared philosophy translates into practical benefits when issues arise. “If there’s an issue or if there’s a problem or if there’s a discussion on cost, they’re more than willing to come to the table,” he says. “Nine times out of 10, everybody is overly willing to give up more than their fair share just to make it right. Even the clients are very much willing to work with us.” LOOKING FORWARD: GROWTH THROUGH VALUES As Landmarks West eyes future growth, Kelly remains steadfast in his belief that principled business practices will drive organic growth. His outlook isn’t centered on conventional expansion metrics but rather on cultivating a values-based culture. “Our number one in our business is family. Now, if you look at everybody as family, then again, you’ll make sure that their priority is their spouse and their children and their faith,” Kelly explains. This perspective shapes not just internal company dynamics but every client interaction. His guiding principle reduces complex business strategies to a straightforward focus: “We are in the relationship business. It just so happens that I build custom homes and custom commercial projects. I’m in the relationship business all day long.” This relationship-centered approach extends to how he evaluates potential clients and partners. “Value the person in front of you,” Kelly advises. His philosophy embraces second chances while maintaining clear boundaries. “You burn me once; that’s shame on you. Burn me twice and shame on me, but I’m willing to give anybody a chance,” he says. The company’s growth trajectory remains rooted in these fundamental values. “For us in the next two years, I see us growing only because the culture that 67 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 03 LANDMARKS WEST
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