staff, and we also try to celebrate their big wins,” Maria Harris says, emphasizing company culture as the heart of BRYJO’s success. “It’s important for us to build a strong, motivated team. We strive to foster a culture rooted in integrity, trust, and collaboration. Clear communication and ongoing staff development are key to this. We recently attended an off-site conference, we bring in experts for training, offer competitive salaries and benefits, and make sure to celebrate our team’s big wins,” says Maria Harris, highlighting how company culture is the heart of BRYJO’s success. As the company continues to expand, Michael and Maria understand that a thriving company culture attracts skilled individuals and contributes to employee satisfaction, resulting in better performance and lower turnover rates. BRYJO’s leadership is focused on establishing an office culture that is not only productive but also engaging, maintaining its position as a company that top talent actively seeks to join. Focusing on a Path Toward Expansion As BRYJO Roofing & Remodeling looks ahead to the next few years, the company is laying the groundwork for future expansion and internal development. One initiative is improving its Customer Relationship Management (CRM) system. Having initiated implementation last year, the company is excited to see the results of its ongoing execution, which includes a dedicated focus on staff training to ensure smooth adoption and maximum efficiency. The integration of this technology is helping BRYJO scale its operations, enhancing its ability to serve more clients without compromising the quality of service. Another major priority for BRYJO is refining the hiring process. The company has partnered with an organization that helps streamline recruitment efforts, eliminating redundancies and ensuring that only the best candidates are brought in to strengthen the team and ensuring that only the most qualified 57 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 03 BRYJO ROOFING & REMODELING
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