Business View Magazine - Mar 2024

to tomorrow’s opportunities. USNH has begun using generative AI capabilities to expedite the speed of RFx creation while also increasing the completeness and quality of RFx documents. This process also seeks to enhance support for its internal customers by providing them with draft documents to edit instead of starting from scratch in developing documents that they may not be familiar with or use on a frequent basis. “As we continue to explore use cases for generative AI, we will be able to provide a higher level of service and support for our internal stakeholders while also increasing efficiency and effectiveness.” THE JAGGAER PLATFORM AND PAYMENTWORKS Dubroff elaborates on the procurement processes at the University System of New Hampshire, emphasizing the institution’s dedication to boosting efficiency, transparency, and value throughout its supply chain. By using technologies like the Jaggaer platform and PaymentWorks, USNH has transformed commitment to modernizing procurement processes and enhancing user experience. Leveraging digital tools and automation can expedite requisition processing, streamline purchase order creation, and facilitate electronic invoicing, reducing manual intervention and accelerating transaction cycles. The journey towards procurement quality is not without its challenges.As Dubroff aptly points out, the complexity of streamlining procurement processes necessitates a multifaceted approach that accounts for diverse stakeholder needs, organizational structures, and technological capabilities. Balancing the need for centralized oversight with the autonomy of individual departments requires careful coordination, communication, and change management. In this evolving landscape of higher education, procurement remains a cornerstone of institutional success. By embracing innovation, collaboration, and strategic thinking, USNH is prepared to not only meet the challenges of today but also anticipate and adapt JAGGAERBrandGuidelines Page 28 Section 07 Graphic Ele ment 126 BUSINESS VIEW MAGAZINE VOLUME 11, ISSUE 03