Business View Magazine March 2023

182 BUSINESS VIEW MAGAZINE VOLUME 10, ISSUE 3 may not have the expertise to understand what that information means to them. So, we have experts that provide that education as well,” he says. Daniel comments that Cytellix also has a customer service offering that includes reviewing reports with clients monthly, giving them full access to all analyses. “On an ongoing basis, we are touching our customer, not only through the software and the technology, but also as part of our monthly service that we provide, so they have a hands-on approach,” she remarks. In addition to that the company produces webinars as a source of education, some in partnership with the Department of Defence, and others through the Manufacturing Extension Partnership Program (MEP), which Cytellix has a joint relationship with to educate the manufacturers on cybersecurity awareness. Other important partnerships for Cytellix include IBM, Tenable, FireMon, AWS, Amazon Web Services, Microsoft Azure, and Microsoft Sentinel. “We have close to 50 technology partners that have been integrated into our platform, that we work really well with,” maintains Berger. “I think it’s really important to recognize that what Cytellix is developing as an organization, from a technology, intellectual property perspective, is not to replace those vendors. It’s to provide higher resolution, higher visibility, and situational awareness for our customers leveraging those toolsets.” As for what Cytellix has on the horizon, Berger says, “Highly regulated markets are driving hard and fast to have better cyber practices and capabilities in their solutions. Supply chain is a massive movement right now, towards understanding and visibility, and we have issued a patent for something that provides complete supply chain visibility in a single pane of glass. That becomes a really interesting change of behavior for those supply chains. I think that really has a big impact on what the future looks like.” As a parting thought, Daniel highlights, “We know that cyber is not going away. So, for the next two or three years we are accelerating our sales more into specializing in the cybersecurity rollout for regulatory businesses, because of the demand that we see. There’s going to be exceptional growth there.” PREFERRED VENDOR/PARTNER n TD Synnex www.tdsynnex.com