Business View Magazine March 2023

14 BUSINESS VIEW MAGAZINE VOLUME 10, ISSUE 3 the warehouse. Customer service, billing, and other routine rules-based tasks using structured data through robotic process automation (RPA) can also be improved. RPA mimics human keystrokes on a computer to perform these everyday tasks more efficiently with far fewer errors. Second, automation reduces the need for additional labor you are already struggling to recruit, hire and retain to continue to scale and grow your business. These technologies can help to reduce labor costs and improve the overall efficiency of the distribution process. One of the most powerful emerging technologies in the distribution industry is the use of big data, analytics, and artificial intelligence (AI) is also transforming the distribution industry. By collecting and analyzing data on customer behavior, distribution companies can gain insights into the most efficient ways to transport and deliver goods. This information can help them to optimize routes and reduce the time and cost of distribution. Some potential ways in which these technologies can be used include: 1. Optimizing routes: By collecting and analyzing customer behavior, traffic patterns, and other factors, distribution companies can use AI to determine the most efficient transportation routes. This can help to reduce the time and cost of distribution and improve customer satisfaction. 2. Predictive maintenance: Predictive maintenance uses data and AI to predict when equipment, such as trucks and forklifts, is likely to fail. This allows distribution companies to schedule maintenance and avoid costly downtime. 3. Inventory management: By using AI to analyze data on sales, customer demand, and other factors, distribution Another emerging technology in the distribution industry is robotics and automation. Robotics and automation are being used to improve the efficiency and accuracy of warehouse operations, including the sorting and packaging of goods. Automation can perform the routine and mundane tasks your people would rather not do. The latest generations of warehouse robotics are designed to work collaboratively with people to make operations safer and more efficient. Reductions in movement and touches reduce injuries to your workforce and the risk of product damage. These touches and tasks can extend beyond