Business View Magazine | June 2022

90 BUSINESS VIEW MAGAZINE VOLUME 9, ISSUE 6 and online auction sites are a source for used vehicles, but Knight adds, “It’s very hard to buy cars, because the pricing is just through the roof. If you want to buy a used car, you have to pay a lot of money for it.” On the service side of the business, there have also been supply issues, but the bigger challenge is a lack of technicians. Director of Service Departments, Rob Lovell, admits, “It’s definitely impacted us. You just have to key in on what you can get done, and try to get everybody to understand why we have delays. For the most part, I’m more bottlenecked with the lack of technicians in the industry right now. It’s a dying breed. It has been really challenging, but we just focus on what we can do and chip away at it each day. That keeps us moving forward.”Knight adds, “Brian Tallman and his team at Napa Auto Parts in Danville, IL are a huge part of our success, with the huge inventory they carry, they always have what we need.”