Business View Magazine | June 2022

54 BUSINESS VIEW MAGAZINE VOLUME 9, ISSUE 6 get calls about opportunities and potentially leaving. However, we understand they are the key element of our business and that it is their knowledge and skills that define the company, and we make every effort to keep the team intact.” Retech Systems has had to adjust its operations because of the pandemic, something that most companies have had to do to adapt, evolve, and survive. One adaptation the company has implemented is to start manufacturing furnaces at its new facility, a process previously done in Poland. “We have 9,900 square feet of office space and around 40,000 square feet of shop space,” says Good. “We have one of our R&D furnaces up and running at the facility and working on starting manufacturing and assembly here too to support our local customers, especially in the wake of logistical challenges like shipping delays and supply chain bottlenecks.” Further supporting this effort to evolve, the company is making significant investments in R&D, its core service. “We are upgrading all Coming out of the pandemic, one of the things Good feels has become a defining characteristic of the company is resilience. He explains, “Resilient is a fully accurate way to describe our business situation over the last two and a half years. We have been able to find other work, adapt to the situation at hand, find a way to move forward, and continue generating profit.” This ability to adapt helped the company keep all its staff throughout the pandemic, something many companies struggled to do. “We were fortunate that we did not have to lay off anybody, because we had work,” Good says. “We could not go to the office because we were in two more restrictive states – New York and California – so we worked from home. We were also able to get new people like engineering and sales to staff our new facility, although not without difficulty.” Like most companies that require skilled labor and the trades, Retech Systems has struggled to find skilled workers like machinists and electrical technicians. “Everybody says they are struggling to find these people,” confirms Good. “Even the people you already have frequently