Business View Magazine | June 2022
159 BUSINESS VIEW MAGAZINE VOLUME 9, ISSUE 6 LEX I TAS model’. Since then, Lexitas has tripled its revenue, tripled its EBITDA, and gone from 434 employees in 2019 to 1,180 today – as well as adding over 3,000 independent contractors. Since making its recent acquisitions, Lexitas has also grown from roughly 16 locations to 65 locations across the country. “The recipe to our success, is finding outstanding businesses in our space; entrepreneurs who have taken their business, grown it, focused on creating a great company culture, and prioritized customer service,” Buckland says. “We’ve really focused on getting the very best firms to join our organization.” Outstanding customer service is what sets Lexitas apart from competitors in the space. In that regard, the company’s expansion hasn’t come about purely as a result of acquisitions, it has also been developed from within. “It’s not about the numbers,” Buckland continues. “It’s about the people and the talent that we’re bringing on board. It’s about individuals that buy into our vision.” In terms of its clients, Lexitas also benefits substantially from its strong focus on relationship building. “Whether it’s our sales organization, our operations team, or our case managers, we really want to make sure we maintain our relationships with clients,” Buckland adds. “With legal services, the trust factor is so important. There has to be confidence in us as a company that we can provide clients with the data and information they need to be effective. It takes time to build CEO, Gary Buckland Headquarters Executive Team
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