Business View Magazine | June 2022

118 BUSINESS VIEW MAGAZINE VOLUME 9, ISSUE 6 the pandemic together and got the employees in the bank through a time when there was a lot of uncertainty, and we’ve grown the bank exponentially,” Wade says. “When you think about a time where there wasn’t a lot of loan growth, our bank was seeing long growth and new customers, new deposits. There weren’t many banks opening branches during a pandemic. But we did. We’ve set the course for a strategic plan and we’ve worked very hard together as a team to bring the bank forward.” Looking further into the future, Cayuga Lake National Bank plans to continue to maintain their community-focused path, while offering the top-notch service their customers have come to rely on. “One of the things that we maybe lost during the pandemic was that face-to-face interaction with our customers,” Miller says. “I think that is a really important aspect for us. So I’d like to see us reaching back out to our customers, enhancing some of those existing relationships and expanding the relationship with new customers. It’s really about circling back with our customers and bringing it all together, so we can make sure they know all of the products we have to offer. So that we can continue to meet the needs of new businesses and help them grow.” PREFERRED VENDOR/PARTNER n Kasasa kasasa.com/community