Business View Magazine | June 2022

116 BUSINESS VIEW MAGAZINE VOLUME 9, ISSUE 6 cultivated at Cayuga Lake National Bank has made for a very dedicated staff who want to do the best they can for their customers. When the pandemic hit in March 2020, bank staff worked tirelessly day and night amidst the chaos to ensure they could originate Paycheck Protection Program loans for both existing and new customers. “The system was really bogged down – and you’re talking about a community bank with a couple of staff members originating loans going up against institutions, not just banks or credit unions, but other financial institutions that have staff that were fully dedicated to this,” Babcock recalls. “There were many loans that I originated at my kitchen table at night. We were fully committed to it.” Over the past two years the bank was able to originate 175 PPP loans for a total of over $21 million. As of the end of April 2022, every single 36 employees.“We are kind of a family,” Wade attests. “We’re really invested in supporting one another.” When Miller joined the bank’s ranks in early 2020 after leaving a decade-long career in the corporate sector, she was shocked at the difference in corporate culture between the two. “The shift in culture from that kind of nameless, faceless environment to a truly family-oriented company was pretty dramatic,” she recalls. “The amount that people are invested in one another here, and not just their work life, but caring about their families and that sort of thing, makes it a remarkable place to be.” The open and welcoming workplace culture *Kasasa Analytics, 2021 Kasasa can help your financial institution bring in: * 68% higher loan balances 45% more non-interest income 63% more annual debit card activity Cayuga Lake National Bank was established in 1864, and has grown to serve the Finger Lakes Region of Central New York and beyond — Kasasa is proud to support that legacy. Our partnership is bringing the best products and services to their communities. Visit kasasa.com/community to learn more.