INTERNAL INNOVATIONS AND EXTERNAL INTEGRATIONS MD Squared not only embraces but proactively innovates with its technological advancements, particularly in artificial intelligence. “We’ve been using AI now for about two years within the company. About a month ago, we created the position of Director of Technology and Innovation. So, we have someone whose full-time job is to figure out how we can implement better technologies, especially on the AI side, to create more efficient processes and automate more of the behind-thescenes functions,” Mintz explains. Complementing this, a full-time software developer on the team focuses on creating tailored solutions for specific pain points, with a strategy of incremental deployment leading to more comprehensive systemwide improvements. 114 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 06
RkJQdWJsaXNoZXIy MTI5MjAx