Business View Magazine | June 2019

139 BUSINESS VIEW MAGAZINE JUNE 2019 customer service level of excellence.” “Our number one capital investment over the past several years has been our workforce and we believe that happy employees will help make a better product,” Hardin declares. “The more happy employees that you have, the longer they stay in today’s job market. Welders, for example - there just aren’t too many of them out there, anymore, so it’s important to us to keep the good quality welders that we have. We look every year to see what new technology is out there that can help us to eliminate some of the waste that we have, but our number one asset, and our number one capital expenditure, every year, is our people. We’re not just taking profits and sticking them in the family’s pocket; we’re always reinvesting in our people and that’s part of the reason why the leadership team decided to go on this lean journey.” QUAL I TY STEEL CORPORAT ION Dedicated Logistics Systems Since 1958 Lily Transportation is committed to providing highly efficient transportation services HIGHLY EFFICIENT • SERVICE SENSITIVE • DEDICATED LOGISTICS SYSTEMS LILY.COM | 800.248.5459 | info@lily.com