Business View Magazine | Volume 8, Issue 7

81 BUSINESS VIEW MAGAZINE VOLUME 8, ISSUE 7 R I VERS IDE L IONS ESTATES AND SENIORS RES IDENCES our staff, especially the ones that work in close contact with the residents. We paid for them, but we also realized that one of the other things we could do was to have the uniforms remain in the facility and be washed here. Everything that could transfer, we tried to control to the best of our ability and the uniforms was a huge effort in making sure that the residents were staying safe.” Having hardworking staff who are on board with safety procedures is one reason that Riverside proudly reports they’ve had zero cases of COVID-19 in either of their buildings. Hill emphasizes, “Our staff were amazing. They wanted to keep our residents safe. Family wasn’t As an extra safeguard, Riverside halted in-suite visits with family, even when guidance from the regional health authority allowed it. Instead, families were allowed outdoor visits and use of the visiting rooms. “We’re fortunate because the families were understanding and really worked with us,” says Quiring. “Some other places had it a lot worse. For us, the families were very supportive and really helped us keep the flow of traffic in the building down.” Daily screening of staff was mandated, but the facility did more to protect the residents. Candida Hill, Riverside Lions Operations Manager, recounts, “We purchased uniforms for