Business View Magazine | July 2020

81 BUSINESS VIEW MAGAZINE JULY 2020 GOODMAN NETWORKS and home electronics installation and appliance repair. An important value proposition that sets Goodman Networks apart is the company’s great consistent outcomes, for example, its start ratings on Amazon average 4.93 for the value of customer experience. Also, the training they do with technicians and their mature processing systems around logistics and technician development – often achieving resolution in one trip. Equally important is scale. For major client companies, it’s expensive and very manual working with a fragmented marketplace of individuals or small companies who do the work. But when you can hire one company that covers a huge percentage of your needs, geographically, it is much more cost effective, there is a much more consistent outcome, and you’re more programmatic in the approach, rather than manually on a transaction by transaction basis. In the telecommunication industry, business is predominantly relationship-based. Goodman Networks has worked with a lot of companies