July 2018
36 37 Hunter Panels is proud to partner with DMI Metals to provide energy efficient roofing insulation for their systems. N Y · I L · F L · T X · U T · P A · W A E n e r g y S m a r t P o l y i s o 888.746.1114 · HUNTERPANELS.COM Hunter Panels manufactures polyiso roof insulation available in flat, tapered, composites, cover boards and pre-cut panels. Products are available in a variety of thicknesses, sizes and facers to suit your job specification needs. With a full-time technical staff, full-service tapered design team and super savvy customer service associates, we pride ourselves with legendary service. Call Hunter Panels when you need an informed, fast, and friendly answer. “Whatever It Takes” is our motto… and we take it seriously. 18-HP-2027.Business Review Ad.indd 1 6/28/18 3:51 PM of the things that our larger competitors do, such as buying steel and aluminum coils direct from the mill to keep costs down,” he explains. “But we’re not so big that we can’t innovate and honor a special request. So we try to be able to provide cost competitive options and remain nimble.” The company’s small-business attitude further enhances its customer-centric operations. “We don’t want to have the mentality of a typical large manufacturer, disconnected from the end user,”Wissman states. “As we continue to grow, it’s important to Bill McKee (VP of Sales & Mar- keting) and me to keep focus on where we came from.” This dedication to personalized service with competitive prices is what keeps clients coming back.Wissman says that customers de- scribe the team at Dimensional Metals as “fair, honest, and up-front,” stating, “We have a lot of repeat customers. You get in there, you get your foot in the door, and you knock their socks off. You serve quality, and keep going.” He gives further insight into the company’s DIMENSIONAL METALS, INC. philosophy of customer service, saying, “Not everything works out all the time, but we really try our best to go the extra mile or do what we need to do to help a customer out.We try to keep a more personal touch to business that you may not get from some of our other competitors. We are fortunate to have such an excellent group of employees who work tirelessly to ensure the satisfaction of our customers.” This philosophy, paired with its sales and outreach efforts, has helped Dimensional Met- als grow into a three-location business. The company main- tains manufacturing facilities in Reynoldsburg, Ohio and Salis- bury, North Carolina. A fabri- cation/supply division, where custom orders are completed, is located in Columbus, Ohio. The firm maintains a staff of approximately 60 and continues to invest in growth.Wissman explains, “Technology is a big deal.We’re always investing in new equipment, upgrading it or adding to it to make us more efficient. Very rarely can you call me and I won’t have a new ma- chine on order, or something in the works. It’s nonstop.” He adds that the company revamped its website last year, assisting with brand awareness and allowing clients and consumers to easily access information. These investments in person- alized service and technology will undoubtedly pave the path toward future growth.Wissman outlines his vision for the near future: “I’d like to see two to three more fabrication/supply shops within five to six years. And there are some geographic areas that we can still expand in that we haven’t. So, I’d like to
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