SLV Homes’ showroom removes that uncertainty by allowing clients to select real products upfront. From kitchen fixtures and countertops to flooring, cabinetry, and paint, clients make informed decisions before construction begins. The showroom offers a curated range of proven, durable options rather than overwhelming clients with endless choices. While the company has never built the same home twice, many clients begin with an existing design and customize it to suit their needs. “That’s where the custom work truly comes in,” Zagordo says. RELATIONSHIPS BEFORE TRANSACTIONS Strong relationships—with clients, trades, and suppliers—are central to SLV Homes’ success. According to Mark Zagordo, communication begins on day one and continues throughout the build. “Our clients are involved in conversations from the ground up,” he says. “From design and structure to interior selections, there’s constant dialogue.” Operating across Sudbury, Sault Ste. Marie requires maintaining trusted subcontractor networks in each region. SLV Homes emphasizes mutual loyalty and long-term collaboration with electricians, plumbers, HVAC contractors, and suppliers. The business is referral-driven mainly, making reputation and relationship management critical. Internally, the company fosters a family-oriented culture, hosting shared meals and maintaining close connections with employees. FINDING THE RIGHT SCALE IN NORTHERN ONTARIO Unlike high-volume builders in Southern Ontario, SLV Homes operates at a deliberately sustainable scale. In a strong year, the company builds 10 to 15 homes; in slower periods, as few as five, and the company also performs 3-4 major custom home renovations throughout the year and levels that remain financially viable due to controlled overhead and focused operations. 56 BUSINESS VIEW MAGAZINE VOLUME 13, ISSUE 01
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