to monitor and automate each step of every one of our processes within the company and get a lot of data on those.” The impact proved immediate. Every station now has a monitor displaying the next steps, allowing employees to work independently while management oversees the process rather than micromanaging individuals.“Everybody’s been much more self-reliant, we have better quality, everything is happening much faster,” Groat says.This shift from managing people to managing systems marks a fundamental change in how the company operates. FOCUSING ON INNOVATION FROM WITHIN Safe Life Defense operates on a principle that sets it apart in the body armor industry: innovation comes from looking inward rather than monitoring competitors.This philosophy has led to products that don’t merely compete on price but fundamentally change how protective gear is conceived and marketed. “We’re not really always looking outward for 152 BUSINESS VIEW MAGAZINE VOLUME 13, ISSUE 01
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