what worked, what didn’t, what needed redesigning, and how the equipment was actually used. That experience shapes every decision I make today.” From engineering meetings to customer-facing problem solving, that operator-first lens is evident across GEMCO’s culture. LOOKING AHEAD: NEW TECHNOLOGIES, NEW PRODUCTS, AND DEEPER EXPERTISE GEMCO is preparing for 2026 and beyond with a dual focus: intensifying its role as an industry educator and expanding its technological capabilities. The demand for GEMCO’s expertise is accelerating. Customers—whether or not they own GEMCO equipment—routinely call for troubleshooting support, process insight, or engineering advice. This consultative role is expected to grow significantly in the coming years. Paffendorf sees tremendous opportunity in this evolution. “We’re becoming teachers,” he says. 145 BUSINESS VIEW MAGAZINE VOLUME 13, ISSUE 01 GEMCO
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