Business View Magazine - January 2024

customer throughout the product selection process. “She provides a pretty extensive walk-thru with the customer,” Posthuma notes.“We offer several featured floor plans that can be used as they are, or they can be modified or expanded, or just used for inspiration and we can start from scratch. When we start from scratch, or when we do revisions to our featured plans, we partner with the drafting department at Oostburg Lumber. They have an architect on staff along with other drafters.” “From there, we have an onsite product manager position that handles all onsite meetings with subcontractors and the customer and provides support from the onsite level,” Posthuma continues. “Then we have an in-house finish carpentry team that does all the finish work for the projects.We will be getting to a point where our finish carpenters won’t be on each one of our projects but where some of that will get subbed out. But we intend to have our in-house carpentry do as much as is practical.” BUILDING A BETTER TEAM 81 BUSINESS VIEW MAGAZINE VOLUME 11, ISSUE 01 POSTHUMA HOMES