Business View Magazine - January 2024

John’s relationship with his subcontractors mirrors that with his direct team.“I’ve worked with the same subcontractors for over 20 years. They’re like my employees; I know them personally, which helps manage complex projects,” he notes. This deep understanding and mutual respect between him and his subcontractors streamline the workflow, making even the most challenging projects manageable. John’s day doesn’t end with supervisory duties; he is also intimately involved in the physical work. He takes pride in his hands-on approach, stating,“I’m the best job site cleaner. It’s about being the custodian of the client’s home and investment.” His involvement extends to performing various tasks himself if necessary. “Whether it’s siding, installing cabinets, or laying flooring, I’m there to ensure the project stays on schedule,” he reveals. This level of personal involvement underscores his dedication to each project and his commitment to client satisfaction. MASTERFUL ORCHESTRATION OF SUBCONTRACTOR ROLES In the intricate and often unpredictable world of construction, the coordination and management of subcontractors play a pivotal role. With decades of experience, John sheds light on the nuanced yet highly efficient process underpinning his company’s success. “We stopped using fixed schedules because they’re based on an ideal worldwith no interruptions,”he says, emphasizing the need for flexibility in an industry where unpredictability is the norm. This shift in strategy allows for a smoother workflow, particularly in projects demanding high customization. He further asserts that the key lies in constant communication and an intuitive understanding among team members, saying, “Between my main framer, Brian Rosenow, and myself, we’ve developed a rhythm, a kind of unspoken understanding with our subcontractors.” This synchronization ensures that each construction phase proceeds from excavation to finishing touches without requiring extensive direction. Each subcontractor knows their role in the grand scheme, underscoring the longstanding relationships 64 BUSINESS VIEW MAGAZINE VOLUME 11, ISSUE 01