Business View Magazine - January 2024

as difficult as before, and some of those challenges remain today even though COVID has become a manageable endemic. Even with moderating building supply prices, and more availability of those supplies and some labor, COVID exposed some weaknesses in the company’s operations that have since been remedied. “(COVID) made us stronger as a company which is good because we preach about the importance of never forgetting (how important) learning is,” Filipczak says. For example, C&M has instituted new processes such as expanded lead times based on material shortages, he says. The company has also updated 42 BUSINESS VIEW MAGAZINE VOLUME 11, ISSUE 01