Business View Magazine | Volume 9, Issue 1

69 BUSINESS VIEW MAGAZINE VOLUME 9, ISSUE 1 all we did for months,” says Shettlesworth. “And what an amazing thing, knowing that we were helping our customers. Just seeing the relief melting away from them was an unbelievable experience. Definitely the highlight of last year, it was amazing. So we went from this extremely nervous situation, to one where we didn’t have time to focus on being nervous. All we had time for was to help as many customers as we could. Thank goodness for that.” Currently employing 17 people, Main Bank has a diverse mix of new and long-term staff. They span a variety of ages, ranging from employees in their 20s to those in their 60s and 70s. “We MA IN BANK to the stress during the early days of COVID. As Shettlesworth recalls, “We knew a lot of our customers were going to be struggling in a big way. There was just a lot of anxiety because our customers are our friends, our family, and their pain is our pain.” The PPP program created an opportunity for Main Bank to support customers and provided a much needed distraction. Jumping in a few weeks before the program went live, the bank was able to learn as much as possible about the requirements, sending information to customers who would need this assistance, and onboarding them ahead of time. “Once we started booking these loans, that was