Business View Magazine | Volume 9, Issue 1

27 BUSINESS VIEW MAGAZINE VOLUME 9, ISSUE 1 together as One Congruex.” One of the ways the company celebrates the GRIT culture is through what they call GRIT Coins – a symbolic reward like the challenge coins in the military, awarded to individuals who embody the GRIT culture. Having such a defined culture proved to be of incredible benefit when the COVID-19 pandemic hit. “We implemented the GRIT Coin Recognition Program in early 2020, and it couldn’t have been at a better time because it helped unify the company, connecting corporate to people in the field, and helped ensure nobody felt alone or abandoned during times of uncertainty,” says Havey. “Alongside our GRIT culture, we take pride in our family-oriented environment,” adds Reynolds. “Our CEO Bill has one of the biggest hearts I’ve seen in my career. He truly cares about employees and partners, and this cascades down the ranks. For example, when we acquire a company, we’re not interested in fixing something that isn’t broken. We embrace all the original employees and empower them to deliver superior quality work. ” Safety is another aspect of the Congruex culture that has become a part of its DNA. The company recently installed a global health safety and environment head, who oversees all operating units from a corporate level. According to Reynolds, “Besides establishing this role, we also have a safety training program that not only trains the folks on the ground like project managers and foremen, but also those at the corporate offices, so they understand why safety is a top priority for the entire organization.” The company has also developed a 12-month entry-level management training program that upskills employees who have proven themselves in a technical field, but lack people management skills. “An employee might have excellent technical abilities, but when they move up to a management position, they need CONGRUEX