Business View Magazine | January 2021

22 BUSINESS VIEW MAGAZINE JANUARY 2021 POWER QUEST ION making sure that our local, mom-&-pop-type businesses stay in business and that the public continues to support them and buy from them. We’re seeing good results of that right now in our city and we want that to continue. That’s one big thing I want to see out of this – for people to not give up on your local businesses. They need your help more than ever right now.” Douglas Petersen, President & CEO, Workers Credit Union: “From a leadership standpoint, I think a very important ingredient for any interaction has always been empathy. And in the COVID world there is more need for empathy than ever before. It’s about understanding where my teammates are coming from, and going to where they’re at, and helping support them in an authentic way. If I can figure out how to do that, then I’ll be very happy. Because we’re all going through our different battles today – and it’s not the 8 to 5 stuff. It’s on the home front: daycare for my kids; worries about my parents. Everybody has those challenges. And so, when people are facing a difficult situation, I tell them, “Take as much time as you need.” And a lot of times they’ll just say, “I need to focus on some work. I need the distraction.” And we need to be there for them.”