Business View Magazine | January 2021

152 BUSINESS VIEW MAGAZINE JANUARY 2021 we are having to figure out how to get what we need and what to do if we don’t have the material. We have learned to be nimble. But again, our big focus comes back to quality. We realize that the demand is up right now, and our backlog continues to grow month over month even though our production goes up. But we are not going to sacrifice quality and what our brand stands for just to get a product out the door right now. That has always been a struggle in this industry – having that balance – but I feel like we do it better than most. We try to maintain that absolute focus on quality and doing it right, building it right, and having a product that everyone can stand back and be proud of.” “Our dealer network on the RV side has been terrific,” Maxwell adds, “We are a newer brand, but the way that our dealer network has come behind us and supported us is amazing. As is the team here at inTech. There have been so many challenges with shortages, and we constantly have to redo the schedule and figure out what everyone will be doing the next day. That being said, the dedication of everybody here on a daily basis – to be willing to come to work and have a good attitude and be flexible – has made this whole crazy mess of a year a lot better and a lot easier to deal with. And I’m proud to say we have done well this year despite it all.” PREFERRED VENDOR n Custom Glass Solutions www.customglasssolutions.com Custom Glass Solutions, LLC is North America’s leading producer of large format, laminated glass systems. CGS also manufactures flat, bent and tempered glass systems, offering a broad selection of products for transportation segments. Through its Network business , CGS works with insurance companies and vehicle owners to coordinate glass replacement services.