Business View Magazine | January 2020

183 BUSINESS VIEW MAGAZINE JANUARY 2020 GRAND CANYON PLAZA HOTEL worked in Chicago for what was then the Fred Harvey Company, owner of the famous Harvey House chain of restaurants, hotels, and other hospitality industry businesses. Dad was responsible for turning six restaurants around so they were profitable. They were impressed with his work and in 1968, asked him to come to the Grand Canyon to oversee the Fred Harvey operations including all of the hotels and restaurants here – Bright Angel, Maswik, El Tovar, Yavapai, Desert View, and the Cameron operation. I was six at the time.” An adept, hardworking businessman, Rotter later became overseer of the Squire Inn, Red through the rapids or floating smoothly down the Colorado. The Guided Photo and Geology Tour Package encompasses a full-day tour with wonderful views of the Grand Canyon, led by a knowledgeable guide who can explain the natural history of the region. And if you’re keen to ramp up the wow factor, the Grand Discovery Airplane Tour Package takes flight over the Grand Canyon in a specially designed, oversized window, sight-seeing plane! Ann Serna, General Manager and Co-owner of the Grand Canyon Plaza Hotel, is a charming, strong woman who grew up in the hospitality industry. She shares, “My dad, Franz Rotter,