jan-2018

244 245 are just more schools needing to go on field trips, businessesmoving employees for events,and colleges transporting athletic teams to games then there are individuals wanting to go to any single location for vacation.” Moody says that the companywill have 74 buses in the fleet by January,2018.All of HolidayTours’coaches are equippedwithDVDplayers,a PAsystem,reclining seats,and a restroom.Added amenities can include WiFI,electrical outlets,satelliteTV,and a presenter sys- tem that allows the passengers to control theTVmon- itors,or audio,via tablet or computer.“We also have ADAbuses available tomeet passengers’needs,”he adds.“Andwe go just about anywhere and everywhere. In 2016,we actually travelled 3.6millionmiles up and down the east coast,as far west as California,and as far north as Nova Scotia and beyond.We also estimate we transport around 250,000-275,000 passengers last year.” Moodybelieves there are several factors that differ- HOLIDAY TOURS entiateHolidayTours from the competition: “Branding,” he declares.“Wemake sure that all of our buses display our name proudlyand boldly,making it a recognizable vehicle as it’s driving down the road.Alot of other bus companies do not,or theyhave no name on the vehi- cle.We’ve always said that if they’re not proud of their name,there’s a reason.” “The biggest reason is customer service and treat- ing everybody like family.Time and time again,I hear somebody say,‘So and so just booked a bus with us becausewewere the onlyonewho called back to see if theywanted to book it or if theyhad anyquestions.’It seems like that customer service aspect in themarket- place is not as prominent as it oncewas andwe’re do- ing our best tomaintain and hold fast to those values.” “Another thing that separates us fromour compet- itors is the consistencyof our vehicles.For 35 years, we have purchased one type andmanufacturer of vehicles,which is a Prevost bus.Theyare a luxurybus companyunder theVolvo name,and currentlywe have