January 2017 | Business View Magazine

36 37 OFFICE EVOLUTION The company has invested millions into building corporate-based and operated plat- forms to support all locations nationwide. Its live answer call center answers all mem- bers’ phones, manages their schedules, answers frequently asked questions, runs all their technology, does all of the billing and collections for all of the franchisees, and helps franchisees run their businesses day in and day out. “All of this is unique,” Hemmeter points out. “As far as we know, nobody else does that.” the only companies that is growing and able to satisfy that demand.” McPherson also points out that Office Evolution has a very consistent brand and delivers a very high-value product to its members in places that are very convenient for them. “And, whenever they’re travelling, they can utilize any of our other locations, 24/7,” she adds. “Two of the largest co- working players in the world–WeWork and Regus – are both multi-billion dollar organi- zations, however they are corporate entities and lack the locally owned and operated franchise model that Office Evolution mem- bers resonate with.” To meet growing demand, Office Evolution My goal is that Office Evolution becomes ubiq- uitous; that it becomes ingrained in the culture of business owners. To do that, we have to have between 750 and 1,000 locations throughout the United States, with a presence in Canada, the U.K., and multiple other countries. And we have to be the market-leading type of company. I’m confident we’ve got the team and the sys- tem to do that. Mark HemmeteR FOUNDER and ceo