January 2017 | Business View Magazine

196 197 Shenandoah Tower Service, Ltd. times, it’s feast or famine in the wireless industry,” Anthony avers. “There are times when they can’t find enough people to do the work, and then there are other times when nobody has anything to do. And unfortunately, a lot of people end up going out of business during those times. Because of the variety of customers we have,we’ve been able to maintain the business. If one part of the industry is down,we can survive because we have the support of another.” That variety includes close to a hundred unique clients. “We do work with some of the cellular com- panies and the tower-owning companies,”Anthony explains. “We work for utility companies and support their telecommunications efforts. We work with lo- cal broadcasters, and we work for local government entities, from time to time. We like to do greenfield construction; we like to do tower upgrades and mod- ification work,which is in high demand at this stage of the industry. We do a lot of antenna and line work, and tower maintenance, in general.” In a very competitive field, Anthony asserts that STS has several advantages. “The way we distin- guish ourselves is the care of service that we give our customers, the quality of employees that we hire, the level of training that we give them, and the personal commitment to stand by our work, one hundred percent. And because we are very careful about who we hire, we get to keep our employees longer, which is a comfort to the customers – they see the same faces year after year.” In addition, An- thony maintains that STS’s longevity in the business speaks volumes about the company’s experience, as well as its capacity to have gone through the ups and downs that the industry generates, year after