franchise success story born from a passion for cars Also in this issue ACMS NORTHWEST • CHRISTENSEN INSURANCE GROUP • MDS HOMES Michael Bartholomew, Transit Administrator VOLUME 12, ISSUE 02 | FEB 2025 ROADRUNNER TRANSIT LAS CRUCES ON THE ROAD TO SUCCESS
WWW.BUSINESSVIEWMAGAZINE.COM Email for all inquiries: info@businessviewmagazine.com 2422 Palm Ridge Road, Suite 820 Sanibel FL, 33957 239.220.5554 CONTACT US TITLE SPONSORS GREAT NEWS! Business View Publishing was named to the 2020 Inc. 5000 list of America’s Fastest-Growing Private Companies! Read the press release Editor in Chief Karen Surca Research Directors Paul Payne Brendan McElroy Thomas Hiley Chad Loveless Jessica Zaneis Mike Luchetta Ali Ahmed Jillian Hicks Javier Robles Contributing Writers Andrew Macfarlane Michelle Mahoney Brett Anningson Caroline Verner-Hiley Al Krulick Ian Gyan Dan Marcharia Veronica Enair Vice President of Production Jared Ali Director of Administration Michelle Siewah Director of Marketing Nora Saliken Digital Strategist Jon Bartlow Art Director Renée Yearwood Managing Director Alexander Wynne-Jones COO Matthew Mitchell Executive Publisher / CEO Marcus VandenBrink 1 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 02
EDITOR’S NOTES Dear Readers, February may bring a visit from cupid as Valentines is marked mid way through the month on the calendar. While love may be in the air, an air of optimism can also be felt across many sectors including the business, real estate, aviation and civic sector as we embrace the second month of a new year. As the month unfolds we consider it a privilege as always to bring our avid business readers an inside view into how municipalities, organizations of different sizes, and the many bustling airports throughout the continent are fairing. For February’s issue we touched down at several leading regional US-based airports. We bring you profiles of Sac City and its thriving Sac City Regional Airport as well as McAlester Regional Airport. Discussions centered around each of their airport master plans, meeting continued aviation growth and the vital economic link to the community and region these air hubs serve. We also had the opportunity to cover a diverse group of municipalities for February’s issue. As our in-depth profiles uncovered, it is clear that dedicated master plans as well as bold initiatives and critical infrastructure upgrades top the agenda. It is clear that civic and county officials continue to put their residents first. Business View’s pages are filled with fascinating features with city officials from Craig, Colorado, Jasper, Indiana, Miami Shores, Florida, Millsboro, Delaware, Montrose, Colorado and Plain City, Ohio among other fast-growing municipalities. Every one of the municipalities that we covered this month show continued growth numbers, residential projects to address the ongoing housing shortage as well as thought out master plans that address everything on their residents’ wish list. For our February issue, we also caught up with a cross-section of dynamic and fast-growing companies and organizations including Christensen Insurance Group, ACMS Northwest, C&M Home Builders, Winnipeg Police Credit Union and Focal Point Home Builders among others. As we make our way through the first fiscal quarter of 2025, all these companies show leadership and produce noteworthy projects to strengthen their business foothold and rev their economic engines towards further growth. As we bring you the very best sector and industryfocused features, we hope your new year is off to a great start as we continue to provide you with the best business view. Karen Surca Editor in Chief 2 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 02
CONSTRUCTION 19 CONSTRUCTION MANAGEMENT ASSOCIATION OF AMERICA (CMAA) A Vision for the Future of Project Management 29 NATIONAL ASSOCIATION OF THE REMODELING INDUSTRY Building a Better Tomorrow 39 ACMS NORTHWEST A Premier Partner for Construction and Public Works 49 C&M HOME BUILDERS Building the Foundation for Continued Success 63 FOCAL POINT HOMES Building Homes Customers Love 77 MDS HOMES Blending Design Flare with a Customer-Centric Approach 63 VOLUME 12, ISSUE 02 COVER ROADRUNNER TRANSIT LAS CRUCES 2 EDITOR’S NOTES 7 OPENING LINES FOCAL POINT HOMES ACMS NORTHWEST 39 3 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 02
Google & Iowa: Building a Future Together. Learn More:
FINANCE 113 WINNIPEG POLICE CREDIT UNION Modernizing Finance with Community at Heart TRANSPORTATION 125 ROADRUNNER TRANSIT LAS CRUCES On the Road to Success EMPLOYEE STOCK OPTION PROGRAMS 89 CHRISTENSEN INSURANCE GROUP The ESOP Entering a New Era of Service FACILITIES MANAGEMENT 101 GREATER RICHMOND CONVENTION CENTER Bringing People Together in the Heart of Virginia VOLUME 12, ISSUE 02 GREATER RICHMOND CONVENTION CENTER ROADRUNNER TRANSIT LAS CRUCES 101 125 5 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 02
137 MCALESTER REGIONAL AIRPORT A Regional Airport Setting the Bar High BUSINESS VIEW CIVIL AND MUNICIPAL View these features in our newest magazine The articles in this publication are for information purposes only. Business View Publishing assumes no liability or responsibility for any inaccurate, delayed, or incomplete information, nor for any actions taken in reliance thereon. The information contained about each individual or organization has been provided by such individual or organization without verification by us. The opinion expressed in each article is that of its author and does not necessarily reflect the opinion of Business View Publishing. AVIATION VIEW View these features in our newest magazine CITY VIEW AMERICAN PUBLIC WORKS ASSOCIATION CALDWELL, ID JASPER, IN KENDALLVILLE, IN WABASH COUNTY, IN WAYNE COUNTY, IN CRAIG, CO MONTROSE, CO IMPERIAL BEACH, CA LIBERTY, MO WILDWOOD, MO MIAMI SHORES, FL MILLSBORO, DE MONTGOMERY COUNTY, TN SAVANNAH, TN OGLE COUNTY, IL FEDERATION OF CANADIAN MUNICIPALITIES (FCM) OSHAWA, ON WEST GREY, ON PLAIN CITY, OH SAC CITY, IA & SAC CITY MUNICIPAL AIRPORT SUNLAND PARK, NM YORK, PA EDUCATION NORTHPORT-EAST NORTHPORT UNION FREE SCHOOL DISTRICT MCALESTER REGIONAL AIRPORT 137 6 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 02
FORTEM INTERNATIONAL AND DISASTERS EXPO USA: SHAPING THE FUTURE OF DISASTER PREPAREDNESS Source: Disasters Expo USA, Fortem International Press Release As disasters continue to escalate in both frequency and intensity, it has become clear that disaster preparedness is no longer a luxury but a necessity. From hurricanes battering the southeastern U.S. to wildfires raging across the West Coast, the urgency of developing resilient infrastructures cannot be overstated. Disasters Expo USA, taking place on March 5th & 6th at the Miami Beach Convention Center, stands as a critical event bringing together industry leaders, municipal representatives, and government agencies to address the pressing need for disaster resilience and recovery. Disasters Expo USA serves as a dynamic platform for fostering collaboration and knowledge-sharing among diverse stakeholders, including the private sector, municipal representatives, and government agencies. The event is uniquely positioned to highlight the innovations and strategies that can help mitigate the impacts of disasters, both in terms of immediate response and long-term recovery.As businesses and municipalities across the globe face increasingly unpredictable natural events, the expo will provide a vital space for exploring disaster response solutions and fostering relationships that can lead to effective disaster management. Fortem International, the organization behind the expo, has established itself as a driving force in disaster resilience by creating specialized events that bring together the best minds and most innovative solutions in the field. From technology companies and emergency response services to municipalities and government organizations, the expo plays a crucial role in uniting stakeholders in the fight against disasters. The reality of disaster preparedness is that it is often put off until it’s too late. Too many businesses wait until a disaster strikes to realize the importance of having a robust emergency plan. This approach, unfortunately, leaves organizations vulnerable to significant financial losses, operational disruptions, and long-term reputational damage. Whether it’s Hurricane Irma in Florida or the Camp Fire in California, businesses that fail to plan ahead face higher recovery costs, more downtime, and in some cases, permanent closure. For example, Hurricane Irma left parts of Florida in shambles, and businesses that were not prepared found themselves struggling to recover. Similarly, wildfires in California, such as the devastating Camp Fire, have caused significant losses to both infrastructure and livelihoods. These types of disasters underscore the need for a proactive, rather than reactive, approach. It is far more cost-effective to invest in disaster preparedness than to deal with the aftermath. According to the National Institute of Building Sciences, for every dollar invested in disaster preparedness, up to six dollars are saved in recovery costs. Local governments and municipal agencies also have a significant role to play in disaster preparedness. From hurricanes to wildfires, governments are on the front lines of coordinating emergency services, providing shelter for displaced residents, and restoring vital infrastructure. However, this can only be done effectively if there is a well-coordinated, well-funded plan in place that involves collaboration across all sectors.The Opening Lines 7 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 02
businesses that lack the resources to recover quickly from major disruptions, the risk of permanent closure becomes all too real. Disasters Expo USA will provide a space for these businesses to learn about innovative solutions for disaster preparedness, response, and recovery. The expo will feature a wide range of technologies, including risk management software, emergency response tools, and disaster recovery services.These solutions can help businesses safeguard their operations and ensure that they are better equipped to weather the storm, so to speak. As we move into an era of increasing environmental volatility, the role of innovation in disaster resilience will become ever more important. The impact of climate change is intensifying the frequency and severity of disasters, and businesses and municipalities must be prepared for more extreme events. Emerging technologies, including predictive analytics, early warning systems, and real-time data monitoring, will play a pivotal role in strengthening disaster resilience. Predictive analytics, for example, can help businesses and governments anticipate and prepare for potential disasters, giving them time to implement protective measures. Similarly, early warning systems provide crucial time to evacuate areas at risk and to protect infrastructure before a disaster strikes. By attending Disasters Expo USA, organizations can explore these innovative solutions and learn how they can be applied to strengthen their own disaster preparedness strategies. Looking ahead, the future of disaster resilience will be shaped by greater collaboration between the private sector, government agencies, and non-profit organizations. As the frequency of disasters continues to rise, no single entity can manage the response alone. By sharing resources, knowledge, and expertise, stakeholders can build more resilient communities and businesses. Furthermore, the increasing complexity of disasters means that the approach to disaster preparedness must evolve. A multifaceted approach, one that includes technological innovation, policy development, and cross-sector partnerships, will be crucial for responding effectively to future challenges. As we look to the future, Disasters Expo USA serves as a critical reminder that disaster preparedness is not optional, it’s a necessity. Businesses, municipalities, and government agencies must take proactive steps to protect their assets, infrastructure, and communities. By attending Disasters Expo USA, organizations can gain valuable insights into the latest developments in the industry, discover innovative solutions, and forge partnerships that will help them navigate the challenges of the future. Now is the time to act. As we’ve seen time and time again, waiting until after disaster strikes is not an option. By preparing today, we can build a more resilient tomorrow. The question is no longer whether a disaster will strike, it’s when. And when it does, will you be ready? Tickets to Disasters Expo USA - tinyurl.com/muvw2r8x Federal Emergency Management Agency has long advocated for the need for public-private partnerships to bolster disaster response capabilities.These partnerships allow for the sharing of resources, knowledge, and expertise, ultimately resulting in better protection and quicker recovery. Disasters Expo USA will focus on the importance of these public-private collaborations, which help ensure that all parties are aligned in their disaster preparedness efforts. The private sector, especially technology companies, can provide essential support through communication networks, real-time monitoring systems, and software that helps manage evacuations and shelter operations. Similarly, local governments can leverage these technologies to strengthen their disaster response plans, ensuring that communities remain resilient in the face of natural threats. While the public sector plays a vital role, it is the private sector that often holds the key to disaster recovery and resilience. For industries such as healthcare, hospitality, and construction, maintaining operational continuity during and after a disaster is crucial. A well-prepared business can recover more quickly, minimizing financial losses and returning to full operation faster than its competitors. However, many businesses, particularly small and mediumsized enterprises (SMEs), fail to recognize the potential impact of disasters on their operations. Many business owners believe that disasters will not affect them directly, until it’s too late. Businesses in high-risk areas like Florida, where hurricanes are a common threat, are particularly vulnerable. For small 8 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 02
OPENING LINES GENERAL AVIATION PROVIDES ROBUST CONTRIBUTION TO US ECONOMY Source: https://nbaa.org/, Dan Hubbard, First Published Feb 19th The National Business Aviation Association (NBAA) joined with seven other aviation groups in welcoming an updated study, released today, detailing the robust contributions of general aviation to the U.S. economy. Conducted by PwC US Tax LLP, the updated study determined that general aviation (GA) supports a total of 1,330,200 jobs and a total of $339.2 billion in total economic output in the U.S. Both figures are sizable increases over an initial PricewaterhouseCoopers study conducted five years ago. The General Aviation Manufacturers Association (GAMA), Aircraft Electronics Association (AEA), Aircraft Owners and Pilots Association (AOPA), Experimental Aircraft Association (EAA), National Association of State Aviation Officials (NASAO), National Air Transportation Association (NATA), Vertical Aviation International (VAI) and NBAA sponsored the study. Leaders of the associations were encouraged by the study’s depiction of the significant contribution that the general aviation industry has on the U.S. economy. “This study powerfully demonstrates general aviation’s essential and growing role in creating jobs, supporting economic activity, connecting communities and helping companies of all sizes succeed, nationally and in every state,” said NBAA President and CEO Ed Bolen. “This authoritative report will be valuable in our industry’s work to educate policymakers and opinion leaders about the sector’s size and central role in the nation’s economy and transportation system.” “We are proud to report that despite challenges that have plagued the entire aerospace industry since the beginning of the pandemic, the segment of the U.S. economy affected by general aviation grew over 150,000 jobs and an additional $92 billion in annual economic impact since last reported in 2020,” said Pete Bunce, GAMA president and CEO. “This growth takes place at a time when the importance of the societal benefits that general aviation brings to humankind around the globe cannot be overstated. From aerial firefighting, medical airlift, natural disaster response, law enforcement, agriculture protection, through drone vaccine delivery, general aviation is saving lives while our business aviation segment creates the corporate connectivity to allow companies the competitive advantage needed to create more jobs and promote economic growth. General aviation is the technology incubator for civil aviation – our evolution is spurring more sustainable propulsion systems, safety enhancing avionics capabilities, advanced material manufacturing, and improved maintenance, training and support. These amazing innovations all serve as a testament to the strength of our industry being propelled by the hardworking teams that are engineering building, maintaining, and servicing the aircraft of today and tomorrow.” 9 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 02
others who want to work in this industry.” “Those of us who are involved in general aviation see its contributions, vitality, and importance every day, but this information showcases this remarkable segment of our nation’s economy for everyone,” said Jack J. Pelton, CEO and chairman of the board for the Experimental Aircraft Association.“General aviation is not only about economic growth; it is also about supporting communities and individuals as a unique element of personal freedom in America.” “While general aviation’s contribution to the nation’s economy and transportation system is often overlooked, this study outlines the critical role it plays in connecting communities and providing job opportunities,” said Greg Pecoraro, president and CEO of NASAO.“No matter where you live in America, general aviation and the airports that support it help move people, goods, and services that are an integral part of our lives. The vast majority of the nation’s airports were designed and built to support general aviation, and they continue to play an irreplaceable role in our aviation infrastructure.” “This latest survey demonstrates the continued resiliency, growing innovation, and vast contributions of aeronautical service providers across the country. The professionals at FBOs, air charter operations, MROs, general aviation airports, flight training organizations, and advanced air mobility companies work tirelessly to ensure safe, efficient, and essential aviation services at all times and in any environment, while driving job creation and economic growth,” stated NATA President and CEO Curt Castagna. “As we saw with their critical role in the LA wildfires, helicopters are and will remain indispensable aircraft that protect communities and better people’s lives,” said James Viola, president and CEO of VAI, formerly known as Helicopter Association International (HAI). “Today’s helicopters and the burgeoning advanced air mobility (AAM) VTOL fleet will only continue to enhance vertical aviation’s contributions to society and the global economy.” To determine the total U.S. economic impact of general aviation, the study calculated the direct, indirect, induced and enabled economic impacts, based on the most recent data available from 2023. “This third report in just over a decade is further evidence that general aviation is a catalyst for local economies, a lifeline for rural communities, and essential to the makeup of American commerce,” said Mike Adamson, AEA president and CEO. “The economic contributions of this industry are profound, and the possibilities for the future are promising. As an industry dedicated to powering safer, more efficient flight, we are creating more high-tech and high-wage careers, innovating technologies, providing essential services and inspiring the next generation.” “This report shows the growing impact of general aviation in every part of the U.S.,” said Darren Pleasance, AOPA president and CEO. “Since the last report in 2020, the number of people learning to fly has nearly doubled, proving once again that general aviation provides more value than ever to communities across the country. As an industry, we must do our part to continue to inspire and provide resources for future pilots, aircraft technicians, and 10 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 02
AVIATION COMMUNITY UNITES IN SUPPORT OF A SAFE, RESILIENT AND MODERNIZED ATC SYSTEM OPENING LINES Source: https://nbaa.org/, Dan Hubbard, First Published Feb 19th The National Business Aviation Association (NBAA) today joined with 33 other stakeholder groups representing the broad spectrum of aviation in sending a letter urging Congress to fund improvements to air traffic controller hiring and system modernization, to enhance the safety and efficiency of the National Airspace System. In addressing the lawmakers, the letter clearly states that the entire aviation community is “…Ready to work with you to ensure the FAA is more capable and prepared to deliver economic growth, foster American innovation, adapt to challenges, and continue to be the safest, largest, and most complex air traffic control system in the world. Please let us know what we can do to support your consideration and efforts,” the letter adds. Also of significant importance, the letter states: “We are aligned on not pursuing privatization of U.S. air traffic control services and believe it would be a distraction from these needed investments and reforms.” “The fact that the entire aviation community has united around strengthening the safety and efficiency of our nation’s air transportation system, without being distracted by unproductive debates, is meaningful,” said NBAA President and CEO Ed Bolen. 11 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 02
12 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 02
U.S. GREEN BUILDING COUNCIL REVEALS TOP 10 STATES FOR GREEN BUILDING IN 2024 OPENING LINES Source: https://www.americancityandcounty.com/, Ryan Kushner, First Published Feb 10th, 2025 Massachusetts took the number one spot in the U.S. Green Building Council’s (USGBC) top 10 states for LEED-certified green building in 2024. New York, the top state in 2023, slid to third place on the list, while Massachusetts climbed two spots from its 2023 ranking. The 10 states included in the annual roundup certified a combined 1,437 LEED projects during the year, amounting to more than 414 million gross square feet, according to USGBC. Compared with 2023, the number of LEED-certified projects in the top 10 states grew 17%, while the gross square footage among the featured states increased by approximately 20%. “More than ever, governments and organizations are seeking to build more resilient, healthy, affordable 13 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 02
USGBC website, 137 U.S. cities and communities are certified in LEED for Cities, a program designed to help local governments achieve sustainable solutions for energy, water, waste, transportation and more. The USGBC Impact Report, released in November 2024, estimated LEED-certified projects had reduced carbon emissions by more than 120 million metric tons to date. and sustainable cities and communities that address immediate and future needs,” Peter Templeton, president and CEO, USGBC, said in a statement. The 2024 state rankings were determined by dividing the state’s total LEED-certified gross square footage by the state’s population. USGBC describes LEED (Leadership in Energy and Environmental Design) as the world’s most widely used green building rating system. According to the 14 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 02
OPENING LINES LOCAL GOVERNMENTS ARE ACQUIRING MORE PUBLIC SAFETY TECHNOLOGY, INCLUDING TRANSFORMATIVE AI TOOLS Source: https://www.americancityandcounty.com/, Michael Keating, First Published Feb 11th, 2025 Data-driven tools are revolutionizing how law enforcement agencies detect, prevent and respond to criminal activity, enabling more proactive and efficient operations. Cities and counties are increasing their public safety spending, and that’s a national trend, says Dean Cunningham, segment development manager, Public Safety, at Axis Communications, which produces network cameras, access control systems, network audio devices and other IP networking solutions for physical security and video surveillance applications. The firm offers solutions for cities, other governments and corrections. He says several factors, including rising crime rates and heightened public safety concerns, are driving this focused investment. He notes that investments in cutting-edge technologies (artificial intelligence (AI), data analytics, integrated systems) are now becoming a priority.“Each of these tools can help improve operational efficiency and provide more effective responses to public safety needs.” He adds that community-focused initiatives also play a role. “By recognizing the importance of addressing the root causes of crime, cities and counties are channeling more funds into programs aimed at violence prevention, community engagement, and building trust between public safety organizations and the communities they serve.This multifaceted approach highlights the growing recognition of the importance of both immediate safety measures and long-term strategies for creating safer, more resilient communities.” Cunningham urges local government officials to review 15 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 02
ahead, adding that law enforcement agencies are enjoying a significant boost in efficiency, responsiveness and effectiveness through AI-enhanced tools.“AI’s integration into public safety systems is already demonstrating remarkable potential, and future advancements promise even greater benefits. AI holds transformative potential for public safety, offering the ability to enhance efficiency, reduce response times, and make data-driven decisions. By addressing immediate needs and enabling long-term strategies, AI empowers public safety agencies to create safer, more resilient communities.” He adds that when it is implemented thoughtfully and ethically, AI can revolutionize public safety performance and adapt to ever-changing challenges effectively. Cunningham spotlights some of the key contributions that AI-enhanced systems offer law enforcement agencies: 1. Data integration and decision-making 2. Predictive analytics and crime prevention 3. Real-time incident response 4. Enhanced emergency communications 5. Advanced surveillance and monitoring 6. Cybersecurity and threat detection 7. Community engagement and trust 8. Training and skill development Cunningham sees the benefits of cooperative purchasing agreements in local government procurements and acquisitions. “They’re an effective strategy for cities and counties to save time and money while acquiring high-quality public safety equipment and services. By leveraging collective bargaining power, streamlining procurement processes, and ensuring compliance, cooperative purchasing agreements provide agencies with the resources they need to enhance public safety without overextending budgets or timelines.” He notes that these contracts are often facilitated through national or regional procurement organizations. “These contracts allow multiple agencies to pool their purchasing power, resulting in several key advantages such as cost savings, time efficiency, access to high-quality equipment and services, and collaboration and knowledge-sharing.” their entity’s existing inventory to determine current public safety technology and services. That way they can identify gaps and needs. Next, they need to determine their agency’s project scope and choose an open scalable platform for future growth. “They must also carefully select trusted partners and employees and conduct a proof of concept to ensure the technology, services and equipment fit the current community’s needs. Then, they can integrate technology into operational planning in order to refine and evaluate system performance on a continuous scale. Lastly, it’s important to stay up to date on any emerging technologies to keep public safety efforts as currently advanced as possible.” Cunningham tells Co-op Solutions that data-driven tools are revolutionizing how law enforcement agencies detect, prevent and respond to criminal activity, enabling more proactive and efficient operations.“Tools like AI and cloud technology are helping to enhance public safety with predictive policing software that identifies potential crime patterns, real-time data integration platforms for seamless information sharing, gunshot detection systems for rapid incident response, and mobile forensics tools to collect and analyze digital evidence efficiently.” He adds that AI has proven to be a game-changer across the public safety spectrum. He notes that it powers predictive analytics, facial recognition systems, and automated incident reporting.“It enables faster and more accurate decision-making.” Cunningham says cloud-based solutions can aid public safety teams. “They provide improved collaboration, scalability and remote access, allowing agencies to manage and share data securely and efficiently. By integrating cutting-edge technologies and communityoriented approaches, public safety organizations are better equipped to enhance operational efficiency and address both immediate and long-term safety needs.” These technology tools, he adds, can help build trust with the community. “Tools and programs that foster transparency and engagement between law enforcement and the communities they serve are becoming critical priorities. Technology advancements continue to play a central role in shaping a safer and more resilient future.” Cunningham adds that the sophisticated lineup of public safety products and services now available reflects the complex and interconnected challenges that law enforcement agencies face in 2025. Cunningham says AI has already begun to transform public safety, and will continue to do so in the years 16 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 02
construction 17 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 02
CONSTRUCTION MANAGEMENT ASSOCIATION OF AMERICA (CMAA) A VISION FOR THE FUTURE OF PROJECT MANAGEMENT C&M HOME BUILDERS BUILDING THE FOUNDATION FOR CONTINUED SUCCESS MDS HOMES BLENDING DESIGN FLARE WITH A CUSTOMER-CENTRIC APPROACH THE NATIONAL ASSOCIATION OF THE REMODELING INDUSTRY (NARI) BUILDING A BETTER TOMORROW ACMS NORTHWEST A PREMIER PARTNER FOR CONSTRUCTION AND PUBLIC WORKS FOCAL POINT HOMES BUILDING HOMES CUSTOMERS LOVE 18 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 02
CONSTRUCTION MANAGEMENT ASSOCIATIO A VISION FOR THE PROJECT MANAG AT A GLANCE CONSTRUCTION MANAGEMENT ASSOCIATION OF AMERICA (CMAA) WHAT: P rofessional association dedicated to advancing excellence in construction management through education, certification, and advocacy WHERE: Headquartered in Northern Virginia WEBSITE: www.cmaanet.org 19 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 02
ON OF AMERICA E FUTURE OF GEMENT In an industry where precision meets innovation, the Construction Management Association of America (CMAA) plays an essential role in advancing professional standards and excellence across the built environment. With its sights set on becoming the definitive voice of the program and construction management industry, CMAA focuses on three core strategic objectives: promoting excellence in project delivery, shaping the profession, and serving as the premier resource for industry professionals. “CMAA’s vision is to be the voice of the program and RESHAPING PROFESSIONAL STANDARDS WHILE PREPARING FOR TOMORROW’S CHALLENGES 20 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 02
construction management industry and the premier resource to professionals working in the built environment,” explains Andrea S. Rutledge, CAE, President & CEO of CMAA. “We do that by educating, promoting, and developing program and construction management professionals.” Rutledge leads an organization that has built its reputation on three foundational principles: education, professional development, and credentialing. Operating as a fully remote organization with its mailing address in Northern Virginia, CMAA maintains a strong presence across the construction management landscape. The association’s reach extends from individual construction managers to major corporations, encompassing service providers like AECOM and Jacobs, as well as owner organizations ranging from school districts and federal agencies to state departments of transportation and private companies. CMAA’S CORE MISSION AND STRATEGIC VISION At the heart of CMAA’s operation lies a comprehensive public affairs program that focuses on elevating the profession’s standards and ensuring its members’ expertise is recognized at the highest levels. “Our advocacy program resides in the executive office and focuses on advocating for the value of credential professionals,” says Rutledge. A key component of this initiative involves promoting the inclusion of CMCI credential holders in federal projects and programs. The association’s advocacy efforts go beyond individual certification recognition, with CMAA actively working to protect qualifications-basedselection laws, including the Brooks Act, while pushing for the establishment of professional job classification series for program and construction management professionals within the Office of Personnel Management. This initiative aims to create a federal civil service job classification, further legitimizing the profession within governmental frameworks. CMAA’s membership structure reflects its inclusive approach to industry development. “CMAA membership is open to anyone who is working in the 21 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 02 CONSTRUCTION MANAGEMENT ASSOCIATION OF AMERICA (CMAA)
program and construction management field broadly defined,” Rutledge explains. “Our open-door policy has created a diverse membership base that includes major service providers and owner organizations of all sizes.” From school districts and federal agencies to state departments of transportation and private companies, CMAA’s membership spans the full spectrum of program and construction management professionals. The association maintains a delivery method-neutral stance, ensuring its educational and professional development programs remain applicable across all project types and methodologies.“This approach allows CMAA to serve as an unbiased resource for its members, focusing on best practices and professional excellence regardless of specific project delivery methods,” Rutledge says. Through this comprehensive strategy, CMAA continues to strengthen its position as a leading voice in construction management while adapting to meet the evolving needs of its diverse membership base. THE CRITICAL ROLE OF CONSTRUCTION MANAGEMENT Construction projects demand meticulous oversight and coordinated management at every stage of development, requiring specialized expertise that goes far beyond basic project supervision.“Program and construction management professionals have roles and responsibilities from pre-construction all the way through post-construction, procurement, construction, all of it,” Rutledge notes. “There is a role and a set of responsibilities from start to finish regardless of delivery method.” The value of involving program and construction management professionals early in the project lifecycle cannot be overstated.As Rutledge explains, “The construction management professional should be part of that conversation from the beginning. Because the earlier you are talking about the management of the whole thing, the more likely you are to get decisions made early when they need to be made instead of making them later when they are more expensive, or they lead to change orders.” This early involvement directly impacts project outcomes, particularly in terms of financial and 22 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 02
scheduling predictability. “The more planning you put in and the more collaboration you have at the beginning, the more likely you are to have price and schedule predictability,” says Rutledge. This systematic approach proves especially valuable when managing complex, multi-faceted programs. Construction management covers a broad spectrum of competences. Rutledge illustrates this with a practical example: “A school district in the Pacific Northwest might have a multi-year bond for school improvement. That is a program that might involve a dozen schools over a period of five years.” Within such programs, individual projects might range from HVAC replacements and asbestos mitigation to new construction, all requiring careful coordination and management. “Such a systems thinking approach exemplifies how program and construction management professionals connect individual projects to broader program objectives, ensuring cohesive execution across multiple initiatives.” EDUCATION, CREDENTIALS, AND PROFESSIONAL DEVELOPMENT CMAA’s educational framework offers a comprehensive suite of learning opportunities designed to meet diverse professional needs across the program and construction management sector. The association provides multiple pathways for professional development, combining traditional inperson instruction with modern learning approaches. “We have a whole curriculum of education that can be offered in person. It can also be taken asynchronously by individuals in their own time, or we also offer it online or virtually in a synchronous format,” Rutledge says. The association’s educational offerings include specialized courses targeting various aspects of construction management. “We have a full range of courses from our Professional Construction Management course to the Construction Management Principles course,” explains Rutledge.“The curriculum includes focused topics like ethics, negotiating, and scheduling, with a new risk management course in development.” Additionally, CMAA provides online modules aligned with their standards of practice and hosts bi-weekly webinars, which are recorded and archived for future reference. 23 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 02 CONSTRUCTION MANAGEMENT ASSOCIATION OF AMERICA (CMAA)
24 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 02
CMAA’s conference program serves as another vital educational platform. “We have two annual conferences,” Rutledge notes. “One in the spring that focuses on engagement and interaction and developing the skills that you need as you rise in leadership in your organization, skills around contract administration and human resources and communications.” The fall national conference offers broader programming, featuring educational sessions, plenary sessions, and an expo. The association takes pride in its ability to adapt to members’ learning preferences. As Rutledge points out, “People learn in different ways, and so we provide that learning opportunity to them in different formats.” This multi-channel approach to education ensures that program and construction management professionals can access professional development resources in ways that best suit their schedules and learning styles. THE SCOPE OF MODERN PROGRAM AND CONSTRUCTION MANAGEMENT The reach of CMAA’s membership cuts across every facet of construction, encompassing both vertical and horizontal projects in an impressive display of industry diversity. “We’re talking about all of it,” Rutledge emphasizes, describing a project portfolio that bridges office buildings, highway interchanges, 25 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 02 CONSTRUCTION MANAGEMENT ASSOCIATION OF AMERICA (CMAA)
The association’s approach to industry challenges is a nod to its practical, collaborative philosophy. When faced with specialized issues like cybersecurity, CMAA takes a strategic approach to member support. “One of the things that CMAA does really well is to do what it knows and redirect people to others who know better,” Rutledge explains. This philosophy comes into play in how the association handles specific member needs, often leveraging its extensive network to bring in subject matter experts. The supply chain challenges that dominated industry conversations during the pandemic have largely resolved, according to Rutledge, though some specialized areas still face challenges.“We ask about supply chain, particularly for things that were hard to get in the pandemic or just took a really long time, and with a few exceptions for highly specialized equipment, the supply chain has smoothed out.” TECHNOLOGY, INNOVATION, AND THE FUTURE OF CONSTRUCTION The rapid evolution of technology has become a central focus for CMAA members,prompting increased attention to emerging tools and methodologies in the construction management field. “Our members are understanding the opportunities and implications of the rapid developments in technology,” Rutledge says. “The accelerating nature of technology and technologies is something our members are talking about and wanting to know more about, from artificial intelligence to virtual reality, augmented reality, drones, and LiDAR technology.” CMAA has established a dedicated technology subcommittee to address these technological developments systematically.“We have a technology subcommittee that’s charged this year very specifically with exploring the opportunities and implications of this rapidly accelerating technology,” Rutledge explains. The committee examines not just what technology can do, but also its limitations, emphasizing what Rutledge calls “the human in the loop”– the critical ability to make judgments about technological outputs. CMAA disseminates technological insights through multiple channels to ensure comprehensive member engagement.As Rutledge notes,“We do that through tunnels, and bridges. This broad scope shows the essential role program and construction managers play in developing and maintaining critical infrastructure nationwide. In the Washington DC area alone, CMAA members are actively involved in two major infrastructure initiatives. “We have two huge important projects coming online here,” Rutledge shares. “One is the Long Bridge replacement and supplement across the Potomac, and the other is replacing the Key Bridge in Baltimore, multi-billion-dollar programs that demonstrate the scale and complexity of work CMAA members oversee.” 26 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 02
articles in our MCX. We do it through sessions at our conferences, we do it through webinars. We do it through our podcast because people learn in different ways.” This multi-channel approach helps ensure that members can access crucial information about technological advancements in formats that best suit their learning preferences. The association’s approach to technology adoption reflects a broader philosophy about organizational effectiveness.This perspective aligns with Rutledge’s management insight: “I got some very good advice from my dad about the importance of listening and waiting.” She references author Margaret Wheatley’s concept about “the importance of tolerating chaos for the sake of the pattern that will emerge,” applying this principle to both technological advancement and organizational development. WORKFORCE DEVELOPMENT AND FUTURE DIRECTION Workforce development remains a persistent challenge across the construction management industry, with CMAA taking a collaborative approach to addressing this longstanding issue.“Probably every association in the AEC (Architecture, Engineering, and Construction) industry is talking about workforce -- needing more of it -- and that is a constant that hasn’t changed in the 42 years that CMAA has been around,” Rutledge says. CMAA has forged strategic partnerships to tackle workforce challenges, particularly in post-secondary education.The association maintains strong ties with the Associated Schools of Construction, advancing relationships with institutions offering construction 27 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 02 CONSTRUCTION MANAGEMENT ASSOCIATION OF AMERICA (CMAA)
science, management, and technology degree programs. Military transition programs represent another successful initiative.“We’ve been successful working with the Army Corps of Engineers, and most recently with the Naval Facilities Command in terms of transitioning individuals as they come out of military service into the civilian workforce,” Rutledge explains. Looking ahead, CMAA has identified two primary focus areas for the immediate future. The first is centered on enhancing member experience quality. The second involves deeper strategic planning and consideration of industry-wide implications. As the organization moves into its next fiscal year, leadership is preparing to address substantial questions facing the program and construction management profession. “We are always looking ahead, but sometimes we don’t give ourselves the luxury of time to think ahead and to consider what that future might look like and what it might mean for CMAA,” Rutledge reflects. “One of the things that our new board chair wants to do is to start considering some of these questions that could have long-term consequences, not just for program and construction management, but for the AEC industry.” 28 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 02
THE NATIONAL ASSOCIATION OF THE REMOD BUILDING A BETTER TOMORROW AT A GLANCE THE NATIONAL ASSOCIATION OF THE REMODELING INDUSTRY (NARI) WHAT: A professional association committed to advancing professionalism, community engagement, and advocacy in the remodeling industry. WHERE: NARI has a network of 32 chapters across the United States WEBSITE: www.nari.org 29 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 02
DELING INDUSTRY (NARI) INDUSTRY ADVOCACY AND PHILANTHROPY CREATE A VISION FOR EXCELLENCE AT NARI The National Association of the Remodeling Industry (NARI) has earned a spot as one of the most impactful organizations within the industry. Its thoughtful balance of sky-level strategy and on-theground effort has shaped a path that is propelling all of its members toward sustained growth, expansion, and success. NARI is dedicated to providing value to its members and strengthening its impact on communities across the 30 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 02
nation. That means leveraging its reputation as the leading association in the remodeling industry while embracing innovative approaches to member engagement. The association’s strategic plan focuses on adapting to shifting membership trends with relevant and tangible member benefits. Its staunch advocacy through the Government Affairs Committee ensures the association’s voice is heard at the national and local levels, so it’s able to help foster policies that benefit remodelers and homeowners alike. NARI also collaborates with respected institutions to remain a thought leader on industry trends while delivering value to members through data-driven insights and opportunities. The association also encourages its chapters to maintain their philanthropic initiatives, such as community remodeling projects. These efforts not only give back but also demonstrate the industry’s power to uplift communities. To ensure that happens, NARI is always strengthening its partnerships with suppliers and local organizations to mobilize resources for impactful community projects. As a result, NARI enjoys well-earned perks like increased membership, broader recognition as the authority in remodeling, and a thriving network of 32 chapters and members who feel empowered, valued, and united by the mission to improve lives through exceptional craftsmanship and community care. The National Association of the Remodeling Industry seeks primarily to connect homeowners with qualified remodeling professionals while continually working to enhance the quality of life for clients and communities nationwide. The association stands as a beacon of professionalism, leadership, and community support. Focusing on elevating industry standards, fostering meaningful partnerships, and driving 31 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 02 THE NATIONAL ASSOCIATION OF THE REMODELING INDUSTRY (NARI)
philanthropic efforts, NARI exemplifies what it means to be a leader in its field. PROFESSIONAL EXCELLENCE AS AN ORGANIZATIONAL PILLAR The National Association of the Remodeling Industry was formed in 1982 through a fusion of two very similar organizations: the National Remodelers Association and the National Home Improvement Council. Since then, NARI has been committed to advancing professionalism within the remodeling industry. “NARI equips remodelers nationwide with resources to succeed and builds trust with consumers for remodeling done right,” says association PresidentElect Aaron Enfinger. NARI members are listed within an easy-tonavigate directory on its consumer-facing website, remodelingdoneright.com, which allows prospective clients to find specific contractors based on their locations and specialties. Association members also have access to live, ondemand education, webinars, and similar resources to help them grow professionally. “We have very robust, industry-leading education, certification, and accreditation programs… no one else has our level of education,” Enfinger proudly explains. By setting rigorous standards and offering comprehensive certification programs, NARI ensures that its members are equipped with the skills and knowledge needed to deliver exceptional results. Because of NARI’s longevity as an organization, these certification programs are not merely badges of honor but true differentiators that address the complexities of modern remodeling projects in ways only professionals with decades of experience can. From understanding supply chain dynamics to managing vendor relationships, NARI equips its members with the tools they need to navigate challenges effectively. The association mostly serves professionals in residential remodeling, with some work being done 32 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 02
in commercial. Due to the nature of its industry sector, NARI operates with a focus on relationships, partnerships, and efficiency. For example, NARI’s partnership program with Home Depot allows its members to get a rebate on their Home Depot purchases. The returns have been so substantial that many members use the rebate value to cover their membership or even portions of their certification costs. Additionally, NARI commonly collaborates with trusted partners like Ferguson and National Gypsum to handle things like providing spaces for product showcases and back-end supply chain logistics. This approach not only builds trust with clients but also reinforces NARI’s reputation as the go-to authority in the remodeling industry. “What we do is really tough as general contractors when it comes to executing the projects. It takes a lot of orchestration to be able to pull off a project effectively. Sometimes, we’re trying to bring together 100,000 different little things and make them all come together seamlessly,” Enfinger states. COMBINING INDUSTRY ADVOCACY WITH COMMUNITY ENGAGEMENT Advocacy is another pillar of NARI’s operations. The Government Affairs Committee plays a crucial role in monitoring legislative and policy changes that could impact the remodeling industry. Acting as the organization’s advocacy wing, the committee ensures that members’ voices are heard at both local and national levels. “The Government Affairs Committee keeps their finger on the pulse of what’s going on… suppose policy or legislation changes are being considered in areas where we have chapters. In that case, we notify those chapters and then mobilize their teams and members to take action,” Enfinger explains. This method strengthens the industry’s position and fosters a sense of unity and purpose among NARI’s members. 33 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 02 THE NATIONAL ASSOCIATION OF THE REMODELING INDUSTRY (NARI)
RkJQdWJsaXNoZXIy MTI5MjAx